Maureen Russolo Joins E Source as Director of Utility Customer Experience
Maureen Russolo has joined E Source as the Director of Utility Customer Experience. She has 13 years of energy-related experience, including planning, performance measurement, and customer relations. - October 11, 2011
E Source Announces Winners of 2011 Utility Ad Awards Contest
E Source announced the winners of its 2011 Utility Ad Awards Contest at the 24th Annual E Source Forum in Denver, Colorado. Top honors went to Georgia Power and Tennessee Valley Authority for first and second place, respectively, in the category of Best Overall Campaign. The contest was open to U.S. and Canadian electric and gas utilities. - October 04, 2011
E Source Forum Attendees to Participate in Porch Bulb Project
On September 20, 2011, attendees at the 24th Annual E Source Forum will have the opportunity to go door to door in a Denver neighborhood to help low-income and elderly residents save energy. - September 18, 2011
E Source Announces Top Utilities in Account Management
Study Finds Nearly 40% of Utilities Are Using Twitter to Communicate with Business Customers - September 15, 2011
More Than 25 Utilities to be Recognized at E Source Awards Luncheon
The finalists for the 2011 E Source Utility Ad Awards Contest have been selected. The awards will be announced and presented at an awards luncheon on Wednesday, September 21, at the Westin Denver Downtown during the 24th Annual E Source Forum. For more information about the E Source Forum, please... - September 11, 2011
E Source Announces Top Utility Websites
Since 2002, E Source has been benchmarking utility websites to gauge how successful they are in serving residential customers. According to the latest E Source benchmark study, the top-rated U.S. electric and gas utility websites belong to Wisconsin Public Service, Avista Utilities, Entergy Corp., and Pacific Gas & Electric Co. The top-rated Canadian utility websites belong to Énergie NB Power and BC Hydro. - August 25, 2011
E Source Announces Top Utilities in Large Business Customer Satisfaction
E Source Study Finds Emergency and Outage Communications Represent the Greatest Opportunity for Improvement - August 18, 2011
Efficient Lightbulbs Already in Use by Most Americans
Overall, CFLs are increasingly making their way into light sockets across the U.S. In 2000, CFL sales amounted to only 1 to 2 percent of residential lighting sales, but now they account for nearly 28 percent of residential sales, according to Energy Star. - July 28, 2011
E Source Announces Top Electric and Gas Company IVRs
The top-rated electric and gas company IVRs belong to Duke Energy, Portland General Electric, Florida Power & Light Co., NorthWestern Energy, Arizona Public Service, and Cleco. The top-rated Canadian utility IVR belongs to Union Gas Limited. - July 21, 2011
Top Utilities Using Social Media: E Source Asks Utilities to Rate Their Peers
E Source conducted its second national social media survey of utilities in early 2011 to find out how utilities are using social media. - June 21, 2011
E Source Launches Rebate and Incentive Finder
E Source recently launched a new web-based resource for finding energy-efficiency rebate and incentive information for any location in the U.S. and Canada. The E Source Rebate and Incentive Finder is designed for energy managers and facility managers who are looking for money-saving opportunities... - June 17, 2011
Customers Want Smart Meter Data and Are Willing to Pay for It
E Source Study Finds 65% Want Electricity Use Information - June 08, 2011
Most U.S. Consumers Want to Buy an Electric Vehicle: E Source Study Finds 85 Percent Are Ready to Purchase
E Source recently analyzed data from the Nielsen Energy Survey and found that 85 percent of U.S. consumers say they would purchase a battery-driven car either right away (3 percent), when their current car needed replacement (57 percent), or when the technology is proven and it becomes more mainstream (25 percent). - April 27, 2011
Michael Peacock Joins E Source to Lead the Smart Grid Offerings
E Source has hired Michael Peacock as senior product manager for the E Source Intelligent Grid Service. This service provides utilities with industry best practices and guidance pertaining to smart grid–related technologies, programs, communications, data security, and... - January 14, 2011
Dr. Kevin Vranes, Climate Change Expert, Joins E Source
E Source has hired Dr. Kevin Vranes as the new senior technical product manager for Greenhouse Gas Management. - December 18, 2010
E Source Announces the Launch of the E Source Blog
E Source launches a blog to share ideas on energy efficiency, emerging technologies, utility customer satisfaction, program design, marketing, smart grid, climate change, energy management best practices, energy market analysis, energy procurement, and more. - November 21, 2010
E Source Announces Winners of the 2010 Utility Print Ad Awards Contest
E Source announced the winners of its 2010 Utility Print Ad Awards Contest at the 23rd Annual E Source Forum (www.esource.com/forum2010) in Denver, Colorado. Top honors went to APS, SaskPower, and Xcel Energy for first, second, and third places respectively in the Best Overall Print Ad category. - October 04, 2010
E Source Announces Top Utilities in Large Business Customer Satisfaction
E Source study finds utility fairness and attentiveness are prime drivers of satisfaction for large business customer satisfaction. - September 02, 2010
E Source Identifies Who is Most Likely to Participate in Energy-Efficiency Programs
E Source Announces Four Segments of Energy-Efficiency Buyers for U.S. Households - August 19, 2010
Tim Stout Joins E Source as Utility Efficiency Services Director
E Source announced today that Tim Stout has been hired as the new director of Efficiency Services. He will be responsible for managing three utility-focused services: E Source Efficiency & Demand-Response Programs, Technology Assessment, and Intelligent Grid Services. These membership-based... - June 20, 2010
Announcing the 2010 E Source Utility Print Ad Awards Contest
E Source wants to recognize and reward excellence in utility print advertising and is excited to announce the launch of the 2010 E Source Utility Print Ad Awards Contest. Awards will be given out for two categories: · Print ads that promote utility products or programs (for example,... - June 11, 2010
E Source Announces Results from E-Business Metrics Survey
Study Finds Paperless Billing Adoption for Utilities is Now 9.6% and 18.0% of Utility Payments Are Made Online. - March 20, 2010
E Source Launches Facility Energy Management Online
E Source recently launched Facility Energy Management Online, a new low-cost web-based research and advisory service. This new service is designed for energy managers and facility managers who are looking for energy management best practices and guidance on how to improve overall facility efficiency and reduce energy costs. - March 20, 2010