Customer Service Press Releases & News (Page 2)

Multichoice, Shoprite, Woolworths, Superbalist and Others to Share Lessons in Customer Experience (CX) at CEM Africa in November

Customer experience (CX) experts from some of the most recognised and successful brands on the continent, including Multichoice, Woolworths, Shoprite, Superbalist, African Bank, DHL and Rand Merchant Bank, will share their successes, failures and lessons learnt during the next edition of CEM Africa Summit, taking place from 10–11 November 2021. - October 15, 2021 - CEM Africa

Quality Contact Solutions Receives SOC 2 Type 1 Certification

This rigorous certification demonstrates Quality Contact Solutions’ ongoing commitment to safeguarding client data. - August 17, 2021 - Quality Contact Solutions

Quality Contact Solutions Ensures STIR/SHAKEN An Attestation for Client Telemarketing Programs

Award winning telemarketing services service provider, Quality Contact Solutions, offers STIR/SHAKEN enterprise solutions for its clients. - June 09, 2021 - Quality Contact Solutions

New Singapore Customer Experience Report Ranks E-Commerce Retailers

run_frictionless benchmarked the customer experience of three e-commerce stores in Singapore. Discover why retail store Little Nyonya ran frictionless. - May 04, 2021 - run_frictionless

run_frictionless Publish New Whitepaper on the Best Digital Transformation Frameworks

This whitepaper promises to be the go-to directory of digital transformation frameworks from the big consulting companies. - April 13, 2021 - run_frictionless

Original Orlando Tours' Michael Bradley Nominated for UCF Award

Tourism Executive Named Finalist for Integrated Business Excellence Award in Creativity - March 31, 2021 - CX Orlando Research and Revenue Architects

Quality Contact Solutions Hires Implementation and Quality Assurance Manager

Outsource Telemarketing professional Erin Langenberg joins Quality Contact Solutions, a leading outsourced B2B and B2C telemarketing provider, as implementation and quality assurance manager. - March 25, 2021 - Quality Contact Solutions

Founder of Millennial Boss Network, Inc., Finds, Grows, and Develops Tomorrow's Up and Coming Business Owners with Management in Training Program

Founder of Millennial Boss Network, Works toward providing career opportunities and financial independence to today’s generation. - March 18, 2021 - Millennial Boss Network, Inc.

Telemarketing Services Firm QCS Hires SOC 2 Auditor

Telemarketing Services firm, QCS, hires A-LIGN ASSURANCE as their SOC 2 Auditor. SOC 2 is the industry standard for data security. - February 23, 2021 - Quality Contact Solutions

New Yoga Program Aims to Fight Loneliness, Depression and Burnout Caused by Pandemic

Shae Sterrett, LLC, a virtual yoga therapy practice and holistic wellness practitioner based in Keene, NH, is pleased to present Evolution From Within. This unique 9-week self-mastery experience combines all the personal wellness and self help practices people are looking for right now to combat... - February 14, 2021 - Shae Sterrett

run_frictionless Announce a Partnership Moqups

Users of the 4Qs framework now have more choices thanks to Moqups. Consultants can now enjoy an interactive experience for themselves and their clients via Moqups. Moqups permits consultants to access many kinds of publicly available frameworks like the 4Qs and use these templates to deliver... - February 02, 2021 - run_frictionless

Telemarketing Services Professional Chris Grothe Joins Quality Contact Solutions as VP of Operations

Telemarketing Services Professional Chris Grothe joins Quality Contact Solutions, a leading outsourced B2B and B2C telemarketing provider, as the VP of Operations. - January 20, 2021 - Quality Contact Solutions

Listen/Vote for the Second Shoutout of the Week on DTR Inc.'s Radio Station Rock on Neon Radio

The first winning song was Let You In by Starveya on this show set up to not only play new wave songs but to embrace the full new wave experience by playing songs and artists new to fans of new wave. - January 05, 2021 - DTR Inc.

Voting Open for First Shoutout of the Week on DTR Inc.'s Radio Station Rock on Neon Radio

Rock on Neon Radio's new schedule starts January 1, 2021. The station's motto is “some that you recognize, some that you've hardly even heard of,” a quote from the song Celluloid Heroes by The Kinks. - December 29, 2020 - DTR Inc.

What if New Wave Never Ended Coming to DTR Inc's Radio Station Rock on Neon Radio in 2021

A new schedule is coming to Rock on Neon Radio starting January 1, 2021. All shows keep with the station's motto, “some that you recognize, some that you've hardly even heard of” which is a quote from the song Celluloid Heroes by The Kinks written by Ray Davies. - December 26, 2020 - DTR Inc.

The Business Model Canvas Now Integrates with run frictionless 4Qs

The 4Qs framework acts as a lens to help business consultants get more out of the Business Model Canvas. - November 18, 2020 - run_frictionless

timetoreply Launches Global Channel Partner Program

SaaS company, timetoreply, launches Global Partner Program to harness the demand for rapid to deploy sales and customer support tools. - October 16, 2020 - Time To Reply

Carolina Industrial Agency Earns Sixth City Beat News Spectrum Award for Customer Satisfaction

Independent insurance agency wins six straight Spectrum Awards for outstanding customer satisfaction. - October 07, 2020 - City Beat News

run_frictionless Identify Seven Levers of Frictionless Customer Experience

Organizations that target these seven indicators are more likely to reach double-digital growth. - October 05, 2020 - run_frictionless

Announcing the 4Qs Framework: a Companion Framework to the Business Model Canvas

Now, there is a new framework available that is as simple and effective as Business Model Canvas. It is called the 4Qs. Short for Four Quadrants, the 4Qs was written in 2018 by Australian entrepreneur Anthony Coundouris. - September 21, 2020 - run_frictionless

run_frictionless 4Qs Framework Drives Adoption of Agile Methodologies

The 4Qs framework drives the adoption of Agile methodologies deeper into an organization. The two frameworks are complementary and allow for simultaneous adoption. - September 08, 2020 - run_frictionless

AFWERX Announces Blue Roof Labs & Strategic Results Among Top Selected Teams Across the Globe Vying to Build the Base of the Future

AFWERX, the catalyst for fostering innovation within the U.S. Air Force, announced the team of Blue Roof Labs & Strategic Results as one of the top 92 participating teams selected from across the globe competing to build the Base of the Future Challenge. The AFWERX Challenge is centered around... - September 07, 2020 - Strategic Results

2020 Marks McCormack Roofing’s 10th Straight Talk Award for Outstanding Customer Satisfaction

McCormack Roofing, Construction & Energy Solutions receives its tenth consecutive prestigious Talk Award for earning high customer satisfaction ratings. - July 11, 2020 - The Talk Awards

Stanford Chiropractic Center Wins 10th Consecutive Talk Award for Patient Satisfaction

Palo Alto chiropractor Dr. Gavin Carr and his team received high marks again for patient satisfaction, earning them 10 straight Talk Awards. - July 02, 2020 - The Talk Awards

Shae Sterrett, LLC Updates Business Division Hireshae to Virtual Business Solutions

New Name, Same Reliable Marketing and Business Solutions for Clients Nationwide - June 23, 2020 - Shae Sterrett

End 2 End Results Vertical Marketing Delivers

Through their proprietary formula, Dave Grimm and his team at End 2 End Results (E2E) are able to build incredibility detailed client persona models for vertical market growth in the services, investment, real estate and legal spaces. - June 14, 2020 - End 2 End Results

Black Light Communication Strategies LLC Announces New Communication Consulting Services

Black Light Communication Strategies LLC, a Houston-based communication consulting firm, today announced an expanded service list to meet the needs of their current and potential clients. The expanded list of services include marketing Consulting Services, Public Relations, Educational Research, Design and Training. - June 08, 2020 - Black Light Communication Strategies

MSPA Americas Selects Buena Vista Events & Management

BVEM to Assume Day-to-Day Management of CX Association Effective June 1 - June 02, 2020 - CX Orlando Research and Revenue Architects

Genesis Acquisitions Responds to COVID-19 with More Career Opportunities

A local marketing firm responds to the COVID-19 Pandemic with more career opportunities. - May 19, 2020 - Genesis Acquisitions

Dwayne Samuels of Samelogic Named Lead Community Organizer of San Francisco for Global Entrepreneurship Week 2020

"Entrepreneurship is the lifeblood of the economy. Global Entrepreneurship Week has educated and connected me with fellow founders and venture capitalists who have significantly helped my startups. It is something I look forward to every year, and I am happy to be at the helm of 2020's proceedings for the city of San Francisco," said Samuels. - May 08, 2020 - Samelogic

CX Orlando Commences COVID-19 Audits

Program Ensures Franchisees Are Not Creating Corporate Liability - April 29, 2020 - CX Orlando Research and Revenue Architects

The Talk Awards Honors 10-Time Customer Satisfaction Award Winners

Two businesses rank high in customer satisfaction again, receiving their 10th consecutive Talk Award. - March 15, 2020 - The Talk Awards

Reuters Events Launches West Coast Marketing Flagship Summit

Following the recent Reuters acquisition, the Incite Group are transforming their marketing series and launching a three-day flagship event in San Diego. - March 05, 2020 - Incite Group

City Beat News Honors 2020 Spectrum Award Winners for High Customer Satisfaction Ratings

City Beat News’ most recent Spectrum Award recipients are all consecutive-year winners. - February 29, 2020 - City Beat News

Ken Robinson Photography Earns Sixth Consecutive Spectrum Award for Customer Satisfaction

Tennessee-based photographer makes a name for himself by focusing on more than just photography. - February 21, 2020 - City Beat News

Genesis Acquisitions Takes Philadelphia

Genesis Acquisition Sends Top Talent to a Business Development Seminar - January 30, 2020 - Genesis Acquisitions

The Talk Awards Honors Businesses and Professionals for Customer Satisfaction

Businesses and professionals ranking high in customer satisfaction receive the prestigious Talk Award again in 2020. - January 19, 2020 - The Talk Awards

The Talk Awards Honors Businesses That Provide Outstanding Customer Service Year After Year

Businesses ranking high in customer satisfaction receive the prestigious Talk Award for Customer Satisfaction. - January 12, 2020 - The Talk Awards

City Beat News Honors Repeat Spectrum Award Winners for High Customer Satisfaction Ratings

City Beat News’ most recent Spectrum Award recipients include a restaurant, a pool builder and a salon/spa, and all are consecutive-year winners. - January 09, 2020 - City Beat News

The Talk Awards Honors Restaurants for Providing Outstanding Customer Service Year After Year

Restaurants ranking high in customer satisfaction receive the prestigious Talk Award for Customer Satisfaction. - December 30, 2019 - The Talk Awards

Club Fitness N.Y. Brings Home Ninth Consecutive Talk Award for Outstanding Customer Satisfaction

Astoria health and fitness club receives high marks for customer satisfaction, earning it nine straight Talk Awards. - December 28, 2019 - The Talk Awards

FL Life Coach, Soulga with Michelle, Reveals 7 Steps to Achieving Stress-Free Life & More Rewarding Career Using The Principles of Oola

Sometimes it can be tricky keeping our lives balanced in this unbalanced world. Having an Oola Life Coach can ease this process & help you remain accountable so that your life is smooth sailing. Learning the Oola way is so intriguing that everyone will want to find out about it. - December 23, 2019 - Soulga with Michelle

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