Recent Headlines
Within Customer Service
Northwest Career College Earns Ninth Consecutive Talk Award for Outstanding Customer Satisfaction
Las Vegas career college receives high marks for customer satisfaction, earning it nine straight Talk Awards. - October 23, 2019 - The Talk Awards
CX Orlando Named MSPA Elite Firm for 2020
America’s Leading CX Consultancy Earns Industry’s Highest Honor. - October 20, 2019 - CX Orlando Research and Revenue Architects
SOLV is a Proud Winner of PSDA’s 2019 PEAK Award
SOLV is thrilled to announce that the Print Services and Distribution Association (PSDA) has named SOLV as an award winner in the 2019 PEAK Awards. - October 17, 2019 - SOLV
Transparent BPO Announces New Organizational Structure, Leadership to Manage Growth
Record growth inspires company to shift from a shared team to site-based BPO model, hire an executive team to oversee. - October 17, 2019 - Transparent BPO
Incite Group Announces Chief Product Officers from Groupon, Macy’s and Mastercard to Join Customer Experience Summit in San Francisco
Incite Group, part of Reuters Events, today announced the global brands that will share their customer experience strategies at this year’s Open Mobile & Digital Experience Summit in San Francisco. The Summit will bring together more than 400 globally recognized brands at the forefront... - October 17, 2019 - Incite Group
Look Inside Feature for DTR Inc. CEO Jay Goldberg's Book Rock on Neon Radio’s Top 1000 Songs of All Time Available on Amazon
The book is written by DTR Inc. CEO, Jay Goldberg. The radio station is a Live365 station that plays songs from established artists and independent artists. The songs are from the 1960s through the current decade. - October 16, 2019 - DTR Inc.
The Talk Awards Recognizes Customer Service Achievements in Businesses Across the Country
Three businesses have ranked high in customer satisfaction for multiple years, earning them consecutive Talk Awards. - October 11, 2019 - The Talk Awards
Flavorgator Launches Free to Start F&B Consumer Insights Platform
Student founded startup launches free to start consumer insights platform that enables F&B operators to reduce food waste and increase sales using consumer insights. - October 03, 2019 - Flavorgator
Nail Perfection & Spa Brings Home Tenth Consecutive Talk Award for Outstanding Customer Satisfaction
Kansas salon Nail Perfection & Spa receives high marks for customer satisfaction, earning it 10 straight Talk Awards. - October 02, 2019 - The Talk Awards
City Beat News Honors Businesses and Professionals for Achieving High Customer Satisfaction Ratings
City Beat News’ most recent group of Spectrum Award recipients includes a dermatologist, a salon, an insurance agency and a business consulting firm. - October 02, 2019 - City Beat News
The Talk Awards Honors Businesses for Excellent Customer Service & Satisfaction Ratings
Three businesses have ranked high in customer satisfaction for multiple years, earning them consecutive Talk Awards. - September 26, 2019 - The Talk Awards
DTR Inc. CEO Jay Goldberg’s Radio Station Book on Its Top 1,000 Songs Now Available
The book is titled, "Rock on Neon Radio’s Top 1,000 Songs of All Time" and is available on Amazon and other online booksellers. - September 25, 2019 - DTR Inc.
Exciting New Plumbing and HVAC Business Comes to North Dallas, TX
1-800-Plumber is focused on providing an exceptional customer experience and looking forward to bringing this experience to the North Dallas areas. - September 21, 2019 - 1-800-Plumber
The Talk Awards Honors McCormack Roofing for Outstanding Customer Satisfaction Nine Years Running
McCormack Roofing, Construction & Energy Solutions earns its ninth prestigious Talk Award for high customer satisfaction ratings. - September 21, 2019 - The Talk Awards
Bravo Salon Earns Fifth City Beat News Spectrum Award for Customer Satisfaction
Cutting-edge salon in Scottsdale earns five straight Spectrum Awards for outstanding customer satisfaction. - September 14, 2019 - City Beat News
Transparent BPO to Open Contact Center in Belmopan, Belize Early 2020
Belmopan expansion will provide hundreds of employment opportunities for Cayo district residents. - September 14, 2019 - Transparent BPO
The Talk Awards Honors Businesses for Outstanding Customer Service
Four businesses across the country have ranked high in customer satisfaction for multiple years, earning them consecutive Talk Awards. - September 12, 2019 - The Talk Awards
City Beat News Honors Five-Time Winners in Health Care for Achieving High Customer Satisfaction Ratings
City Beat News’ most recent group of Spectrum Award recipients includes two five-consecutive-year winners in the healthcare field. - August 29, 2019 - City Beat News
Warriors at Ease Yoga & Meditation Workshop Comes to Keene, NH
Shae Sterrett of Shae Sterrett, LLC is excited to partner with Gretchen Carmel, owner of the The Yoga Space in downtown Keene to offer a workshop, Warriors at Ease - An Introduction to Yoga and Meditation, specifically for veterans, service members and their friends and family on September 14 from 11-1 PM. - August 27, 2019 - Shae Sterrett
American Legion Post-68 Hayward Celebrates 100 Years with Festival
Hayward Business Association sponsors the local American Legion Post’s Centennial Celebration. - August 23, 2019 - City Beat News
Parkside Family Dental Wins Fifth City Beat News Spectrum Award for Patient Satisfaction
Louisville dentist earns five straight Spectrum Awards for outstanding customer satisfaction. - August 18, 2019 - City Beat News
Transparent BPO Makes Inc. 5000 List of America’s Fastest-Growing Private Companies for 5th Time – 4 Years Running
Transparent BPO appears on the Inc. 5000 list for the 5th time, ranking no. 3562 with three-year revenue growth of 102 percent. - August 16, 2019 - Transparent BPO
The Talk Awards Acknowledges Customer Service Efforts of Three Businesses Nationwide
Three businesses have ranked high in customer satisfaction for multiple years, earning them consecutive Talk Awards. - August 11, 2019 - The Talk Awards
Burleson Orthodontics Earns Seven Consecutive Talk Awards for Patient Satisfaction
Kansas City orthodontic practice earns its seventh prestigious Talk Award thanks to outstanding customer service. - August 07, 2019 - The Talk Awards
The Talk Awards Honors Restaurants Nationwide for High Customer Satisfaction Ratings
Three restaurants have ranked high in customer satisfaction for multiple years, earning them consecutive Talk Awards. - August 04, 2019 - The Talk Awards
City Beat News Honors Five-time Winners from Coast to Coast for Achieving High Customer Satisfaction Ratings
City Beat News’ most recent group of Spectrum Award recipients includes three five-consecutive-year winners. - August 02, 2019 - City Beat News
The Talk Awards Honors Businesses for Consecutive Years with High Customer Satisfaction Ratings
Three businesses have ranked high in customer satisfaction for multiple years, earning them consecutive Talk Awards. - July 28, 2019 - The Talk Awards
The Talk Awards Honors Consecutive-Year Patient Satisfaction Winners
Four businesses have ranked high in patient satisfaction for multiple years, earning them consecutive Talk Awards. - July 21, 2019 - The Talk Awards
City Beat News Honors First-Time and Repeat Winners for Achieving High Customer Satisfaction Ratings
City Beat News’ most recent group of Spectrum Award recipients includes both first-time and consecutive-year winners. - July 19, 2019 - City Beat News
ContactUS Communications Announces Expansion Plans with New Location in Mt. Vernon, Ohio
ContactUS Communications, a US based provider of contact center services, recently announced the opening of a new contact center in Mt. Vernon, Ohio. The facility will bring jobs to the Mt. Vernon area, with the first group of new employees to begin work around September, 2019. “Our clients... - July 18, 2019 - ContactUS Communications
DTR Inc CEO Jay Goldberg’s Radio Station Hits Top 100 on All Time List of Top 1000
The radio station is Rock on Neon and the live countdown shows are Saturdays at 10:00 AM EST. The station plays music from the mid 1960’s to the current decade. - July 12, 2019 - DTR Inc.
The Talk Awards Honors 10-Time Customer Satisfaction Winners Across the United States
Three businesses have ranked high in customer satisfaction for 10 straight years, earning them consecutive Talk Awards. - July 10, 2019 - The Talk Awards
The Panel Station Upgrades to a Brand New Website, Improved Panel Recruitment & Rewarding Process
With a new website and an upgraded dashboard, The Panel Station users can participate in more surveys, earn money online, and expect rewards much faster. - July 04, 2019 - The Panel Station
The Talk Awards Recognizes Achievements in Customer Service & Satisfaction
Three businesses have ranked high in customer satisfaction for multiple years, earning them consecutive Talk Awards. - July 01, 2019 - The Talk Awards
City Beat News Awards Businesses for High Customer Satisfaction Ratings
City Beat News’ most recent group of Spectrum Award recipients are all consecutive-year winners. - June 29, 2019 - City Beat News
The Talk Awards Honors Businesses for Achieving Outstanding Customer Satisfaction Ratings
Five businesses have ranked high in customer satisfaction for multiple years, earning them consecutive Talk Awards. - June 27, 2019 - The Talk Awards
The Talk Awards Grants Businesses Consecutive Customer Satisfaction Awards
Three businesses have ranked high in customer satisfaction for multiple years, earning them consecutive Talk Awards. - June 19, 2019 - The Talk Awards
City Beat News Grants Businesses Spectrum Awards for Customer Satisfaction
City Beat News’ most recent group of Spectrum Award recipients are all consecutive-year winners. - June 15, 2019 - City Beat News
The Talk Awards Honors Businesses for Providing an Outstanding Customer Experience
Three businesses have ranked high in customer satisfaction for multiple years, earning them consecutive Talk Awards. - June 12, 2019 - The Talk Awards
All Plumbing Earns Eight Consecutive Talk Awards for Customer Satisfaction
Northern Virginia plumbing company earns its eighth prestigious Talk Award thanks to outstanding customer service. - June 12, 2019 - The Talk Awards
Renaissance Home Health Care Earns Multiple Awards for Patient Satisfaction
Ohio home healthcare agency earns a host of awards thanks to its outstanding patient service. - June 07, 2019 - City Beat News
The Talk Awards Recognizes Three Businesses for Outstanding Customer Satisfaction Ratings
Three businesses have ranked high in customer satisfaction for multiple years, earning them consecutive Talk Awards. - June 07, 2019 - The Talk Awards
City Beat News Honors California Businesses with Spectrum Awards for Customer Satisfaction
City Beat News’ most recent group of Spectrum Award recipients are all five-consecutive-year winners from California. - June 07, 2019 - City Beat News
Talk Awards Honors Sophisticated Smiles for 10 Years of Outstanding Patient Satisfaction
Sophisticated Smiles and Dr. Angela Cameron earn 10 consecutive Talk Awards for high patient satisfaction ratings. - May 30, 2019 - The Talk Awards
The Talk Awards Acknowledges Businesses for Outstanding Customer Satisfaction Ratings
Three businesses have ranked high in customer satisfaction for multiple years, earning them consecutive Talk Awards. - May 28, 2019 - The Talk Awards
City Beat News Acknowledges Businesses with Outstanding Customer Satisfaction Ratings with Spectrum Awards
City Beat News’ most recent group of Spectrum Award recipients are all consecutive-year winners. - May 25, 2019 - City Beat News
The Talk Awards Honors Restaurants for Outstanding Customer Satisfaction Ratings
Three restaurants have ranked high in customer satisfaction for multiple years, earning them consecutive Talk Awards. - May 23, 2019 - The Talk Awards
The Talk Awards Honors Businesses Coast to Coast for Outstanding Customer Satisfaction Ratings
Three businesses from coast to coast have ranked high in customer satisfaction for multiple years, earning them consecutive Talk Awards. - May 19, 2019 - The Talk Awards
The Iron Gate Inn Earns Fifth City Beat News Spectrum Award for Customer Satisfaction
Historic bed and breakfast in Cedar City, Utah, earns five straight Spectrum Awards for outstanding customer satisfaction. - May 19, 2019 - City Beat News
City Beat News Honors Five-Time Spectrum Award Winners in California for Customer Satisfaction
City Beat News’ most recent group of Spectrum Award recipients are all five-consecutive-year winners located in California. - May 19, 2019 - City Beat News