Recent Headlines
Within Business Support Services
Digital Movers Achieves Processing Milestone
Electronic Data Interchange (EDI) Outsourcing Service Processes Over 13 Million Transactions. - October 24, 2006 - Digital Movers, LLC
At Outsource World NY 2006, Egypt Blooms with Its Call Center Outsourcing Opportunities
Raya Contact Center a subsidiary of the region's leading IT and Telecom Company – Raya Corporation, proves Egypt to be the next call centre giant for North American business leaders in this event. - October 17, 2006 - Raya Contact Center
Stellar Call Centres Supports the Victorian Electoral Commission
Stellar Call Centres, one of Australia’s leading call centre outsourcing providers, today announced that the Victorian Electoral Commission (VEC) has appointed Stellar to establish the 70-seat Telephone Enquiry Services Centre to support the 2006 Victorian State Election. The VEC chose... - October 10, 2006 - Stellar
What's in YOUR Time Bank?
Today, you have 1,440 minutes in your Time Bank. These precious minutes can not be stored or rolled over to be used when frantically needed. We can only spend these precise minutes, hopefully in a wise economical manner. - October 03, 2006 - Ace Concierge
AlphaGraphics Names Vice President of Business Solutions
AlphaGraphics Inc., a leading visual communications franchisor and longtime innovator in the printing industry, has appointed Darnell Ghidotti to the position of Vice President, Business Solutions. In this assignment, she will lead development and implementation of the company’s training,... - September 30, 2006 - AlphaGraphics, Inc.
CallTower Presents Business Productivity Benefits of Microsoft® Live Communication Server at Upcoming Industry Conference
Presentation to Focus on the Effectiveness of Unified Communication When Combined with Disaster-Proof IP Communications at the INTERNET TELEPHONY® Conference & EXPO West - September 28, 2006 - CallTower
Xtra Pair of Hands Launches Full Service Concierge Service in Gwinnett County
Xtra Pair of Hands, a personal concierge business specializes in running errands for busy professionals, doctors, lawyers, single parents, new home-owners and the elderly. - September 20, 2006 - Xtra Pair of Hands
This October at Call Centre Expo, Egypt – Stands to be the Smart-Shoring Option
Raya Contact Center proves the land of pharaohs to be the new attractive call centre destination for global business leaders in Call Centre Expo, Birmingham, UK. Since 2000, around six call centres are now operating in Egypt offering professional outsourcing services to local and international... - September 20, 2006 - Raya Contact Center
New CallTower Teleconnect Program Empowers Non-Profit Groups with Advanced VoIP Voice/Data Services at a Fraction of the Cost
CallTower, Inc. today introduced its new CallTower Teleconnect program, a service that provides qualified non-profit organizations with advanced new hosted IP Communications telephony and data services at a fraction of the cost. CallTower’s Teleconnect program was created to meet the needs of qualified non-profit organizations that are looking to update their current infrastructure with advanced new hosted telecom and data solutions. The program is based on the California Teleconnect Fund. - September 07, 2006 - CallTower
CallTower Selects CenterBeam to Lead Aggressive Distribution Strategy to Deliver Advanced, Hosted Voice/Data Services to Growing Companies
CenterBeam Will Provide CallTower’s Secure, Outsourced Cisco® And Microsoft®-Based VoIP Telephony, Applications and Internet Services To Businesses - September 07, 2006 - CallTower
New CallTower Partner Power Program Gives Resellers No-Hassle Recurring Revenue, Advanced Hosted Voice/Data Applications
CallTower‘s IP Services And Applications Include New Microsoft Live Communications Management Suite -- Enables Channel to Provide Effective Business Collaboration - September 07, 2006 - CallTower
CallTower’s Exponential Growth in Hosted Voice/Data Gets Company Named To CMP Media’s Fast-Growth 100 List
CallTower Is Identified as One of the Fastest Growing Solution Providers Across All Specialty Areas and Business Models - September 07, 2006 - CallTower
MyNewVenture.com Incorporation Service Gets Facelift, Makes Starting a Business Easier
Site features a crisp, new look and enhanced features to streamline the online incorporation process for entrepreneurs. - September 01, 2006 - MyNewVenture.com
SmartTaxInfo.com Suggests that Taxpayers Follow Simple Steps to Prevent Tax Scams as Private Debt Collection Begins
As the Internal Revenue Service begins its private debt collection initiative, SmartTaxInfo.com and the tax agency remind taxpayers there are several simple steps that can provide protection against scam artists. - August 31, 2006 - Michael Petrushansky CPA PC
Team Double-Click Announces Worldwide Logo Design Contest
Grand Prize Winner to Receive $250 U.S. - August 30, 2006 - Team Double-Click, Inc.
"Apprentice" Winner Chooses Team Double-Click
Kendra Todd, winner of Season Three of NBC’s “The Apprentice,” real estate investor, owner of My House Real Estate, chooses Team Double-Click as source for Virtual Assistants. - August 22, 2006 - Team Double-Click, Inc.
Stellar Business Process Solutions Sponsors Procure-to-Pay 2006 Conference, Sydney
Stellar Business Process Solutions has announced its sponsorship of Procure-To-Pay 2006. The Conference, which is organised by IQPC (International Quality & Productivity Centre), will be held in Sydney, Australia from 21st – 24th November 2006, and will provide attendees with best... - August 21, 2006 - Stellar
Keeping a Pulse on Your Customers
NomKa Call Centers are using Link-In, a new form of customer care management, to keep their clients connected to their customers. - August 08, 2006 - NOMKA UK Communications
Big Box Stores Offer More Smiles to U.S. Customers
Mass merchandising companies earn highest marks for friendly greetings in mystery shopping survey. - July 13, 2006 - National Shopping Service
Your Virtual Administrative Assistant
Jacqueline Nusom, Owner and operator of Gurl Friday, is a Virtual Administrative Assistant and Certified Paralegal. Virtual Administrative Assistants, more commonly known as VA's, are becoming more and more popular and in great demand. Let Gurl Friday show you why. - July 10, 2006 - Gurl Friday
Service with a Smile is Alive and Well in North America
Worldwide research indicates that when it comes to offering a smile while welcoming the public into a place of business, North Americans have the edge over workers from Europe. - July 05, 2006 - National Shopping Service
Get Through your Busy Day with My Offsite Assistant- 24 Hour Business & Personal Assistance and Lifestyle Management Referral Services
Whether you are an Entertainer or Entrepreneur, Executive or an Independent Agent, Home-Based Business Owner or a busy Stay at Home Parent, My Offsite Assistant provides the business and personal support services that you need to free up extra time to get you through your busy day! Following an... - June 29, 2006 - My Offsite Assistant
CallTower Delivers Promised Cisco-Microsoft Future Applications Today in Secure, Scaleable, Hosted Communications and Collaboration Suite
CallTower has beaten Cisco and Microsoft to the market and currently delivers the full integrated functionality, including hosted, provisioned Cisco CallManager, with the Microsoft Exchange Server 2003 and the Microsoft® Office Live Communications Server 2005, in one convenient package. CallTower‘s Live Communications Management Suite breaks down the silos of communications, enables real-time, effective business collaboration. - June 27, 2006 - CallTower
CallTower and Percipia to Deliver Dynamic Hospitality Applications as Part of New Hotel-Focused Hosted Voice/Data/Internet Services
CallTower has integrated the Percipia technology into its CallTower Hospitality Suite, to offer hoteliers an advanced set of hosted voice, data and application capabilities that eliminates the maintenance costs of managing on-premise telephony, Internet service, and guest services systems. Hotel and hospitality groups can now seamlessly add hosted, in-room voice, data and Internet services and marketing offers, without having to purchase and manage an on-premise PBX. - June 27, 2006 - CallTower
Business Offers Help to Disadvantaged Small Businesses Craving Expansion
With virtual assistance still emerging as a hot new entrepreneurial trend, this entrepreneur shows how Ogden’s Virtual Assist (OVA) and small businesses team up for success. - June 27, 2006 - Ogden's Virtual Assist
New CallTower Hospitality Voice/Data/Internet Suite Delivers Revenue-Bearing Services to Hotels
CallTower has introduced the new CallTower Hospitality Suite™, the hotel industry’s first and only complete, hosted suite of voice and data services and applications that is exclusively designed for, and delivered to, hotels and hospitality organizations. New hospitality suite gives hoteliers hosted ease, advanced services turns the phone into a revenue generator and direct marketing tool to travelers. - June 24, 2006 - CallTower
Cybermax Selects CallTower as Sole Provider Of Hosted Voice/Data/Internet Services to Hotels
CallTower has been designated by Cybermax LLC to deliver the hospitality industry’s first and only complete, hosted suite of telephony, Internet and telephony services and applications that is exclusively designed for and delivered to hotels, motels and lodging facilities in North America. CallTower to provide outsourced applications, telephony and Internet services that allows hotels to increase occupancy and generate revenue. - June 24, 2006 - CallTower
RetrievalNet and EDCO to Expand Document Management Solutions
EDCO-The Document People, a leading provider of electronic document scanning and electronic document retrieval services, with RetrievalNet will expand their document management solutions nationwide. "EDCO has in the past focused on offering clients nationwide document conversion, retrieval... - June 22, 2006 - EDCO The Document People
EDCO Group Expands DocuDisk Document Imaging Services Nationwide
EDCO-The Document People, a leading provider of document scanning, document storage, and electronic retrieval services has announced the nationwide expansion of DocuDisk, EDCO’s technology used to convert paper documents into digital images. “DocuDisk is one of our most popular... - June 22, 2006 - EDCO The Document People
New Thailand Office Center Opens: a Bangkok Base for 360° Business Support™
Bangkok Base, Thailand’s sole provider of 360° Business Support™ announces the opening of its new fully furnished serviced offices at the Fenix Tower, on the corner of Sukhumvit Road’s soi 31. The brand new turnkey offices (which include phone, high-speed internet, conference... - June 21, 2006 - Bangkok Base
Cyberspace Plus Technology Equals the Virtual Assistant
The internet has produced a slew of new and innovative concepts. One such concept is the virtual assistant. Four things virtual assistants can do for growing businesses are: internet research, design new marketing materials, blog creation, and article submissions. - June 20, 2006 - Innovative Virtual Creations
Demand for Specialized Staffing Companies Helps Writing Assistance Stomp First Quarter Goals with a 70 Percent Increase in Revenue Over Last Year
CNNMoney.com lists technical writing as one of the 50 Best Jobs in America in a recent report. Demand for technical writers pushes Writing Assistance to a record increase in revenue. - June 15, 2006 - Writing Assistance, Inc.
AOSI: Midwest Call Center Launches New Web Enabled Services & Solutions for the Business Professional
Web Enabled Services & Solutions. - June 09, 2006 - AOSI
Calling Inn Announces New Call Service Business
Call Center Service for Inns and Bed and Breakfast Begins Operation. - June 01, 2006 - Claire Driscoll & Associates
For Father's Day Give Dad What He Really Wants: an Organized Garage
With Father’s Day approaching, our thoughts turn to the perfect gift for Dad. Look no further than your own garage! Even though over $800 million was spent on garage organizing products in 2005, according to Packaged Facts, a market research firm, “the average American two-car garage... - May 30, 2006 - Officiency
RetrievalNet and SecureStore Expand Secure Underground Storage Solutions Nationwide
RetrievalNet, a leading provider of electronic document scanning and electronic document retrieval services has announced its plan to expand its secure underground storage services nationwide. “We provide storage solutions to a wide variety of customers, including medical, legal and... - May 26, 2006 - EDCO The Document People
EDCO Group Launches Document Management Case Studies on the Web
EDCO-The Document People, a leading provider of document scanning, document storage, and electronic retrieval services has launched a series of case studies on its website, http://www.EDCOGroupInc.com. “Our goal is to provide our customers with the document management solutions they need... - May 26, 2006 - EDCO The Document People
Virtual Assistants on a Whole New Level
Assistants At Their Best. Full service virtual assistants/transaction coordinators. - May 26, 2006 - Assistants At Their Best
New CallTower Commercial Real Estate Voice/Data Suite Gives Building Owners A Competitive Edge And A “Fourth Utility” for Today’s Business Tenants
CallTower’s New Commercial Real Estate Suite Provides “Plug-And-Play” Ease And Advanced IP Hosted Voice/Data For Tenants And Building Owners - May 24, 2006 - CallTower
Local Virtual Assistant Celebrates Inaugural International Virtual Assistants Day: May 19, 2006
Inaugural celebration of International Virtual Assistants Day to be held on May 19, 2006. - May 16, 2006 - Swift Office Services LLC
Claire Driscoll & Associates, Inc. Inks Deal With CRG
Companies Form Alliance To Provide Services For Diabetes Study. - May 11, 2006 - Claire Driscoll & Associates
KiBS the NeXT Generation CRM
The KiBS (Kyliptix Integrated Business Solution) CRM module delivers integrated sales, marketing, customer service, and support in one complete offering. KiBS CRM is currently accepting applications from companies interested in participating in our Beta Program. - May 09, 2006 - Kyliptix Solutions Inc.
Car Repair Customers Prefer Substance Over Perks
Results from a nationwide survey indicate that reasonable pricing and quality service remain a high priority for America’s automotive repair shop customers. - May 08, 2006 - National Shopping Service
Internet Entrepreneur Offers Way to Succeed in New World of “Anti Spam”
Virtual Assistant carves out niche with good marketing practices. These days with a multitude of states enforcing statutes and a federal law on the horizon, reaching your potential customer by email is harder than ever. That’s why Virtual Assistant (VA) Michele Hanson-O’Reggio decided to focus her business on helping her clients reach their target market. "Most of my customers want marketing assistance," says Hanson-O'Reggio. - May 02, 2006 - A Virtual Pro
RetrievalNet Expands Electronic Document Services Nationwide
RetrievalNet, a leading provider of electronic document scanning and retrieval services has announced its plan to expand its electronic document retrieval services nationwide. - April 26, 2006 - EDCO The Document People
EDCO-The Document People to Offer Electronic Document Retrieval Services Nationwide
EDCO-The Document People, a leading provider of document imaging, conversion and storage services has announced its plan to offer electronic document retrieval services through its subsidiary RetrievalNet. - April 25, 2006 - EDCO The Document People
Live Chat... the Right Way
ZenithBPO has streamlined the process of adding live chat agents/operators to act as customer service representatives or sales representatives for online customers. ZenithBPO's agents can run in tandem with your in-house staff &/or operate self sufficiently. - April 20, 2006 - ZBPO LLC
New Website Offers Commercial Printing Online Quick and Easy
On Demand Imaging of Portsmouth, NH has created a new website, http://www.idoprint.com, to offer a new way to order commercial printing products online easily and efficiently, complimenting its current traditional printing services. - April 19, 2006 - IDoPrint.com
Leading Provider of Hosted Communications Solutions Named Top Outsourcing Provider by a Panel of Industry Experts
CallTower, Inc. has been named as a finalist for the 2006 Outsourcing Excellence Awards. CallTower was selected as an award finalist for its ability to keep business’ customer support communications and data all up and running in the wake of a disaster. CallTower’s customer, Cool Systems, an innovative sports industry medical device manufacturer, was able to maintain normal business communications even though a fire burned Cool Systems’ headquarters to the ground. - April 17, 2006 - CallTower
CallTower Expands Partner Program in Southern California to Meet Explosive Market Demand for Business IP Communications and Collaborations
CallTower Inc., the leading provider of hosted, intelligent, communications and collaboration services for dynamic businesses, today announced the addition of two regional partners in Southern California, West Coast Consultants, Inc. (WCC) and Sandler Partners, to meet the growing demand for hosted voice and data services and solutions. - April 10, 2006 - CallTower