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Within Customer Service

Stark Service Solutions, LLC, Launches New Expert Bed Bug Inspection & Tracking Tool

Web-based software application, the Housekeeping & PM Touch System™ Module, now offers an expert Orkin Bed Bug Inspection, giving the upper hand to the hospitality industry in the fight against the bed bug epidemic. - December 03, 2011 - Stark Service Solutions, LLC

Capita’s 14th National Children’s Centres Conference is Taking Place on Monday 30th January 2012 in Central London

Capita’s 14th National Children’s Centres Conference is taking place on Monday 30th January 2012 in Central London. Don’t miss this opportunity to hear from key decision makers and benefit from innovative practice in Children’s Centre provision. - December 03, 2011 - Capita Conferences

Capita Releases Details of Its National Conference - What Next for Tackling Anti-Social Behaviour? Tuesday 24th January 2012 in Central London.

Speakers: Chair: Graham Beech, Strategic Development Director, Nacro Keynote: Darra Singh OBE, Chair, Independent Riots Communities and Victims Panel Assistant Chief Constable Julian Kirby, Territorial Policing, South Wales Police Donna McCarthy, Partner, Devonshires Robyn Fairman, Assistant... - December 03, 2011 - Capita Conferences

Capita’s 3rd National Conference on Reforming Social Housing Tenure and Allocations - Tuesday 21st February 2012 – Manchester

The Localism Act recently received Royal Assent signalling the most radical reform of social housing in a generation. The new Act will allow landlords greater control and flexibility over how they allocate housing and the type of tenancies they can offer. - December 01, 2011 - Capita Conferences

Capita’s National Conference on Social Housing Regulation - Tuesday 24th January 2012 – Central London

With the Localism Bill introducing a radical shift to a more localised housing system and a review of existing social housing regulation, this is a critical time for the housing sector to embrace the changes and get to grips with new tenancies and a new regulator. - December 01, 2011 - Capita Conferences

Capita Announces Details of Its 4th National Academies Conference - Tuesday, 31st January 2012, Manchester

Capita’s 4th National Academies Conference is taking place on Tuesday, 31st January 2012 in Manchester. Keynote Address: Henry Watson, Head of Academy Converters Division Department for Education Keynote Address: Andy Brown, Director of Academies for North of England, YPLA Chair: David... - December 01, 2011 - Capita Conferences

Capita’s National Conference on Channel Shift in the Public Sector - Friday 27th January 2012 – Central London

With ever increasing demands on the public sector to increase efficiency, while maintaining high standards of customer service, Capita’s National Channel Shift in the Public Sector Conference focuses on the challenges and benefits of moving towards "Digital by Default." As advances in technology continue to expand the world of communication and service provision, learn how to harness the opportunities arising from these new contact avenues. - December 01, 2011 - Capita Conferences

Capita Releases Details of Its 3rd National Tackling Health Inequalities Conference – Wednesday, 29th February 2012, Central London

Capita’s 3rd National Tackling Health Inequalities Conference is taking place on Wednesday, 29th February 2012 in Central London. - November 30, 2011 - Capita Conferences

Capita Announces Its National Primary Phonics Conference on Wednesday, 22nd February 2012 in Central London

Capita announces its National Primary Phonics Conference on Wednesday, 22nd February 2012 in Central London. - November 30, 2011 - Capita Conferences

Capita Announces Details of Its Transition to Elected Police and Crime Commissioners Conference – Wednesday, 22nd February 2012, Central London

Capita’s Transition to Elected Police and Crime Commissioners Conference is taking place on Wednesday, 22nd February 2012 in Central London. - November 30, 2011 - Capita Conferences

Philadelphia Jewelers Honored by Talk of the Town Awards for Excelling in Customer Satisfaction

CMUS and Talk of the Town News announce the latest recipients of the 2011 Talk of the Town Award for excelling in customer satisfaction. - November 29, 2011 - Celebration Media U.S.

Magellan Solutions Reports Big Demand for Call Center Order Taking and Live Chat Services During Holidays

Philippine-based call center says that customer support helps online retailers handle early morning and after-office sales orders even during the holiday season. - November 25, 2011 - Magellan Solutions Outsourcing Inc.

Capita's 2nd National Conference on Reforming Social Housing Finance: Implementing the New Self-Financing System, Wednesday 23rd November 2011 – Central London

With radical changes to the current system underway, Capita’s 2nd National Reforming Social Housing Finance Conference provides clarity on the new financial deal for council housing and crucially examines the process and implications of implementation ahead of the April 2012 transition deadline. - November 23, 2011 - Capita Conferences

Talk of the Town Awards Announces 5-star Award Winning Restaurants in Charlotte, North Carolina

CMUS and Talk of the Town News announce the latest recipients of the Talk of the Town Award for excelling in customer satisfaction. - November 22, 2011 - Celebration Media U.S.

Talk of the Town Awards Announces Chicago’s 5-Star Award Winners in Customer Satisfaction

CMUS and Talk of the Town News announce the latest recipients of the Talk of the Town Award for excelling in customer satisfaction. - November 15, 2011 - Celebration Media U.S.

Celebration Media U.S. Presents In Time of Sorrow with the 2011 Talk of the Town Award for Customer Satisfaction

Web-based business offering sympathy gifts and grief resources earns top marks for its excellent customer service. - November 10, 2011 - Celebration Media U.S.

A Look at the Talk of the Town Awards Latest Customer Satisfaction Winners

Celebration Media U.S. and Talk of the Town News announce the most recent winners of the CMUS Talk of the Town Customer Satisfaction Award. - November 10, 2011 - Celebration Media U.S.

Capita’s 2nd National Conference Welfare Reform in Scotland - Thursday 23rd February 2012, Edinburgh

The Welfare Reform Bill is expected to receive Royal Assent in January 2012. The introduction of a Universal Credit and the Work Programme will have massive implications for Scotland’s devolved services, citizens and policies. - November 10, 2011 - Capita Conferences

Capita’s National Tackling Tenancy Fraud Conference – Tuesday, 22nd November 2011, Central London

Capita’s National Tackling Tenancy Fraud Conference is taking place on Tuesday 22nd November 2011 in Central London. Chair: Rachael Tiffen, Co-Head, Public Sector Fraud, National Fraud Authority Keynote Addresses from: Paul Downie, Deputy Director, Housing and Planning Group, Communities... - November 09, 2011 - Capita Conferences

Capita’s Preventing School Exclusions Briefing - Thursday, 26th January 2012, Central London

Capita’s Preventing School Exclusions Briefing is taking place on Thursday, 26th January 2012 in Central London Speakers include: Chair: Katy Simmons Chair of Trustees Advisory Centre for Education Terry Bryan Head of Pupil Admissions and Exclusions London of Borough Tower Hamlets Hannah... - November 06, 2011 - Capita Conferences

Capita Announce Details of Their National Transparency in the Public Sector Conference

Driving forward greater public sector transparency is a key priority for the Government over the coming year. Capita’s National Transparency in the Public Sector Conference provides the ideal opportunity for you examine how to take forward the agenda with a new approach to managing and using data. - November 05, 2011 - Capita Conferences

The So Cal Group Celebrates a Third Successful Year in Business

The So Cal Group celebrates its third successful year in business and is expecting further expansion in 2012. - November 04, 2011 - The Southern California Group, Inc.

Mobile Housekeeping & Maintenance Touch System™ is Changing the Hospitality Industry

The latest Stark Service Solutions software solution is extremely inexpensive and helps hotels to be more efficient in managing both cleanliness and maintenance. - November 04, 2011 - Stark Service Solutions, LLC

Capita Announce Details of Their 2nd Social Housing in Scotland Conference

Capita’s 2nd Social Housing in Scotland Conference provides an to assess the progress of the Housing Act, the creation of a new regulatory framework and the forthcoming Social Housing Charter. - November 04, 2011 - Capita Conferences

NCI Expands and Wins Award

NCI (Nu Cen-tury Inc.) just announced the consolidation of their two locations into a new larger building. The company recently received a prestigious award given by the U.S. Commerce Association. - November 02, 2011 - NCI GSA

Capita’s 7th National Behaviour and Discipline in Schools Conference

Capita’s 7th National Behaviour and Discipline in Schools Conference is taking place on Wednesday, 25th January 2012 in Central London. - November 02, 2011 - Capita Conferences

Talk of the Town Awards Announces Fall Edition of Customer Care News Magazine

The latest edition of Customer Care News, a magazine designed to help companies improve their customer care and customer satisfaction ratings, is available online. - November 02, 2011 - Celebration Media U.S.

Talk of the Town Awards Honors Top Businesses for Excellent Customer Satisfaction

Celebration Media U.S. and Talk of the Town News award businesses throughout the United States and Canada for providing excellent customer service, including the 10 most recent recipients. - November 02, 2011 - Celebration Media U.S.

Website Optimization Creates Competitive Edge for AreaRugsClub.com

A website is an online retailer’s most powerful weapon for creating a competitive edge in today’s global marketplace. A website has only seconds to impress a potential customer before they move on to browse another site. As important as first impressions are to drawing a web surfer into exploring a site, the ease of navigation and filtering will keep them there. - November 01, 2011 - AreaRugsClub.com

DTR Inc. CEO Jay Goldberg's Free Seminar on College Sports Recruiting a Success, More Scheduled

All attendees of the first free seminar completed surveys and gave the seminar high marks. The next two seminars will be held on Monday, Nov 7th and Monday, November 21st. - October 28, 2011 - DTR Inc.

Capita’s National Conference - School Inspections in Scotland - 27th Jan 2012

With the new inspection agency and framework now in place, Capita’s National School Inspections in Scotland Conference takes a holistic look at how the new arrangements will raise achievement of all pupils across primary and secondary schools in Scotland. - October 28, 2011 - Capita Conferences

eGain to Showcase Knowledge-Powered Multichannel Customer Support at Technology Services World 2011 Las Vegas

Knowledge management pioneer to showcase next-generation solutions for improving customer service experience across phone, web, online forums, and social networks. - October 21, 2011 - eGain Corporation

Talk of the Town Awards Recognizes Corey Proffitt Studios for Outstanding Customer Service

Massage therapy practice earns high customer satisfaction scores and two consecutive Talk of the Town Awards for customer satisfaction. - October 19, 2011 - Celebration Media U.S.

eGain Named to Software Magazine’s 29th Annual Software 500

Software Magazine ranks eGain as one of the world’s largest software companies for the ninth straight year. - October 15, 2011 - eGain Corporation

AnswerFirst Answering Service Attends Child Abuse Council Benefit

AnswerFirst Communications Business Development Coordinator attended the Child Abuse Council 9th Annual Champions for Children Breakfast. - October 14, 2011 - AnswerFirst

Oceanfront Getaways Wins 2011 CMUS Talk of the Town Customer Satisfaction Award

Property management company provides customers with excellent vacation rentals along the Long Beach Peninsula in Washington and personal customer service. - October 13, 2011 - Celebration Media U.S.

DTR Inc. CEO Jay Goldberg Announces First Free Seminar on the College Sports Recruiting Process

The free seminar will be held on Monday night, October 24th from 7:00 PM until 8:00 PM at Jupiter High School. - October 10, 2011 - DTR Inc.

Capita Announce Details of Their 6th National Alternative Provision Conference

Capita’s 6th National Alternative Provision Conference gives delegates insight into the impact of developments in funding arrangements and allowing the opportunity to measure your own provision against examples of best practice in this area. - October 09, 2011 - Capita Conferences

Capita Announce Details of Their Early Intervention for Vulnerable Families in Scotland Conference

Capita’s conference on Early Intervention for Vulnerable Families in Scotland provides crucial guidance on developing the Early Years Framework to shift the focus of service planning, design and delivery away from crisis management and towards prevention, early identification and early intervention in order to give every child the best possible start in life. - October 09, 2011 - Capita Conferences

Premier Wireless Operator in the US Selects eGain Virtual Assistant Technology to Provide Innovative, Multilingual Customer Self-Service

eGain Chatbot™ will enable subscribers and prospective customers to get 24x7 web self-service in English and Spanish, while enabling the wireless provider to deliver engaging and fun self-service experiences - October 08, 2011 - eGain Corporation

Capita Announce Details of Their Improving Dementia Care in Scotland Conference

Capita’s National Improving Dementia Care in Scotland Conference is timed to examine progress made since Scotland's National Dementia Strategy: One Year On Report in June. - October 07, 2011 - Capita Conferences

Capita Announce Details of Their National Implementing Health and Wellbeing Boards Conference

This crucially timed event provides you with the essential skills to not only build a Health and Wellbeing Board but to introduce the cultural and behavioural change necessary to embed fully integrated commissioning and delivery of local services. - October 07, 2011 - Capita Conferences

Capita Announces Details of Its Post SEF: Leading and Managing School Evaluation Seminar - Monday 28th November 2011 - Manchester

Capita’s Post SEF: Leading and Managing School Evaluation Seminar is taking place on Monday 28th November 2011 in Manchester - October 06, 2011 - Capita Conferences

Capita’s School Admissions Conference - Tuesday 6th December 2011, Central London & School Admissions Appeal Workshop – Wednesday 7th December 2011, Central London

Capita’s 6th National School Admissions Conference is taking place on Tuesday 6th December 2011 in Central London, followed by the half-day School Admissions Appeals Workshop on Wednesday, 7th December 2011 Capita’s 6th National School Admissions Conference is timed to give you... - October 02, 2011 - Capita Conferences

Capita Announces Details of Its 2nd Electronic Health Records Conference – Thursday 8th December 2011, Central London

Capita’s 2nd Electronic Health Records Conference is taking place on Thursday 8th December 2011 in Central London Chair: Stephen Elgar, Information Governance Manager, London Programme for IT, NHS London Speakers include: Dawn Monaghan, Group Manager, Public Services Strategic Liaison,... - October 02, 2011 - Capita Conferences

Delivering Superior Customer Experiences Requires Disciplined Management and Cultural Commitment

MCorp Interviewed for “Customer Experience Maturity Defined” Research Report - September 30, 2011 - MCorp Consulting

Capita’s 4th National Apprenticeships and Skills Conference is Taking Place on Wednesday, 30th November 2011 in Central London

Chair: Paul Warner, Director of Employment and Skills, Association of Employment and Learning Providers Speakers include: Dr Susan Pember, Director, Further Education and Skills Investment Department for Business, Innovation and Skills Pat Russell, Head of the Young People and Employment... - September 28, 2011 - Capita Conferences

Recent Headlines Within Customer Service

Recent Headlines
Within Customer Service