Customer Service Press Releases & News (Page 29)

eGain Positioned in the "Leaders" Quadrant of the Magic Quadrant for CRM Web Customer Service

Evaluation based on completeness of vision and ability to execute. - September 24, 2011 - eGain Corporation

Premier US Insurance Company Uses eGain Cobrowse to Accelerate Member Onboarding and Web Sales

eGain cobrowse, chat, and click-to-call solutions enable Fortune 200 insurance leader to dramatically reduce online form abandonment and boost sales - September 24, 2011 - eGain Corporation

Technology Advisors to Host Chicagoland SugarCRM User Group Meeting

Commercial open source Customer Relationship Management (CRM) leader, SugarCRM and partner, Technology Advisors, Inc. (TAI) will host a SugarCRM User Group meeting in Park Ridge, IL (just outside of Chicago and close to O’Hare), Thursday, October 13th from 8am-11am. Join Technology Advisors... - September 23, 2011 - Technology Advisors, Inc.

Talk of the Town News Announces Year-end CMUS Power Ratings® Schedule for Talk of the Town Award

Final 2011 star ratings and Talk of the Town award winners to be announced by Talk of the Town News as the year end approaches. - September 18, 2011 - Celebration Media U.S.

AnswerFirst Answering Service Attends the Florida Bar Midyear Meeting

AnswerFirst Communications, an international telephone answering & messaging service, plans to attend the Florida Bar Midyear Meeting. - September 17, 2011 - AnswerFirst

Capita Announces Details of Its National Tackling Tenancy Fraud Conference Tuesday 22nd November 2011 - Central London

Chaired by Rachael Tiffen, Co-Head of Public Sector Fraud at the National Fraud Authority, Capita’s National Tackling Tenancy Fraud Conference is Taking Place on Tuesday, 22nd November 2011 Keynote Addresses from: Paul Downie, Deputy Director, Housing and Planning Group, Communities and... - September 14, 2011 - Capita Conferences

Domenic De Luca’s Wins Second CMUS Talk of the Town Customer Satisfaction Award

California restaurant earns high customer ratings, garnering it a second Talk of the Town award for providing excellent customer service. - September 13, 2011 - Celebration Media U.S.

Central Park West Dentistry Wins 2011 CMUS Talk of the Town Customer Satisfaction Award

Top ratings from customers earn New York dental practice a Talk of the Town Award for providing outstanding customer service. - September 12, 2011 - Celebration Media U.S.

Four Ways to Prove ROI on Customer Experience Improvement

Customer Experience Consultancy MCorp Publishes “Proving ROI on Customer Experience” White Paper Focused on How Making Customers Happier Can Drive Bottom-Line Results. - September 10, 2011 - MCorp Consulting

WhereYouShop Introduces Deal Enforcer Program

WhereYouShop puts its deals through a comprehensive system check to ensure subscribers receive a true 50 percent off or better deal. - September 10, 2011 - WhereYouShop

Capita Announces Its 6th National Supporting Teenage Parents Conference - Wednesday, 30th November 2011, Central London

Capita’s 6th National Supporting Teenage Parents Conference coincides with the Government’s renewed emphasis on early intervention strategies designed to improve life chances and narrow the achievement gap of young parents. This new agenda brings together comprehensive guidance on the... - September 10, 2011 - Capita Conferences

AnswerFirst Answering Service Attends STCOC Formal Networking Event

AnswerFirst Communications, an international telephone answering & messaging service, attended the South Tampa Chamber of Commerce Formal Networking Event. - September 10, 2011 - AnswerFirst

India House Wins Third Consecutive Talk of the Town Customer Satisfaction Award

Family-run Indian restaurant treats customers like family, earning top ratings for customer satisfaction and the Talk of the Town Award. - September 10, 2011 - Celebration Media U.S.

eGain Interactive Sales Suite™ Named KMWorld Trend-Setting Product of 2011

Company recognized for delivering innovative solutions for second year in a row. - September 09, 2011 - eGain Corporation

Award-Winning Businesses Honored by CMUS & Talk of the Town News

Celebration Media U.S. and Talk of the Town News recognize the 10 most recent recipients of their prestigious customer satisfaction award. - September 06, 2011 - Celebration Media U.S.

AnswerFirst Answering Service Attends Internet Technology Summit 2011

AnswerFirst Communications, an international telephone answering & messaging service, attended the Internet Technology Summit in Tampa, FL. - September 03, 2011 - AnswerFirst

Clive Betts MP, Chair, CLG to Deliver Keynote Address at Preventing Radicalisation and Extremism Conference - Oct 2011

Crucially timed to follow the publication of the Home Office’s revised Prevent strategy, Capita’s 7th National Preventing Violent Extremism Conference is your first opportunity to hear Government plans to target all forms of terrorism and protect those individuals at greatest risk of... - September 02, 2011 - Capita Conferences

Kupfer Jewelry Inc. Wins 2011 CMUS Talk of the Town Customer Satisfaction Award

Bay Area jewelry store earns the prestigious Talk of the Town Award by providing excellent customer service. - September 01, 2011 - Celebration Media U.S.

2011 CMUS Talk of the Town Customer Satisfaction Award Winners Announced

Celebration Media U.S. and Talk of the Town News honor businesses throughout the United States and Canada for providing excellent customer service, including the most recent award winners. - August 30, 2011 - Celebration Media U.S.

eGain Introduces Sales Offers for Facebook

eGain Offers™ enables businesses to personalize Facebook fan-page experiences in minutes with targeted coupons and proactive help. - August 27, 2011 - eGain Corporation

AnswerFirst Answering Service Management Team Attends UNATION Press Party

AnswerFirst Communications, an international telephone answering service, announced that their management team attended UNATION’s Press Party in Tampa, FL. - August 26, 2011 - AnswerFirst

Green Deal Site Aims for Eco-Friendly Title

WhereYouShop looks to top the charts with its environmentally friendly business model, Web page and referral program. - August 25, 2011 - WhereYouShop

Capita Releases Details of Its 13th National Not in Education, Employment or Training (NEET) Conference

Capita’s 13th National Not in Education, Employment or Training (NEET) Conference is taking place on Monday 31st October 2011 in Leeds. - August 24, 2011 - Capita Conferences

2011 Talk of the Town Customer Satisfaction Award Winners Announced

Celebration Media U.S. and Talk of the Town News honor businesses throughout the United States and Canada for providing excellent customer service, including the most recent recipients. - August 24, 2011 - Celebration Media U.S.

Capita Announces Its 8th National Transforming Customer Contact in Public Services Conference

Capita’s well established Transforming Customer Contact in Public Services Conference is taking place on Friday 21st October 2011 in Central London. - August 20, 2011 - Capita Conferences

AnswerFirst’s Business Development Coordinator Accepted Into National Association of Professional Women

AnswerFirst Communications, an international telephone answering service, announced that their Business Development Coordinator has been accepted into the National Association of Professional Women. - August 19, 2011 - AnswerFirst

CMUS Talk of the Town Awards Announce Outstanding Mid-year Results

With more than 250,000 businesses reviewed and rated so far this year, the Talk of the Town Awards announce mid-year results and reconfirm the commitment to recognizing businesses with outstanding customer service. - August 19, 2011 - Celebration Media U.S.

Dynamic Dental Wins 2011 CMUS Talk of the Town Customer Satisfaction Award

Multispecialty dental practice earns rave reviews from customers and the CMUS Talk of the Town Award for providing outstanding customer service. - August 18, 2011 - Celebration Media U.S.

Salon IAOMO Wins CMUS Talk of the Town Customer Satisfaction Award

Pittsburgh-based salon earns its first CMUS Talk of the Town Award for providing outstanding customer service. - August 18, 2011 - Celebration Media U.S.

Capita Releases Details of Its Transformation in the Police – Driving Change, Collaboration and Shared Services Conference

Capita's National Transformation in the Police Conference is taking place on Wednesday, 23rd November 2011 in Central London. The conference explores how vital operational policing services can be protected through innovative business change programmes. - August 18, 2011 - Capita Conferences

Lollapalooza Promotion Boosts Deals Site to Record Numbers

WhereYouShop launched various promotional campaigns to gift 500 Lollapalooza tickets throughout July and early August. - August 18, 2011 - WhereYouShop

Technology Advisors to Host SugarCRM User Group Meeting in Pasadena, CA

Commercial open source customer relationship management (CRM) leader, SugarCRM and partner, Technology Advisors, Inc. (TAI), will host a SugarCRM User Group meeting in Pasadena, CA on Wednesday, September 21, 2011. Join Technology Advisors and SugarCRM to see how SugarCRM can help companies gain... - August 17, 2011 - Technology Advisors, Inc.

eGain Launches Web Cobrowsing for the Apple® iPad Platform

Easy to deploy solution enables secure, real-time form-filling assistance for mobile consumers - August 17, 2011 - eGain Corporation

Award-Winning Veterinarians Honored by Celebration Media U.S. and Talk of the Town News

Ten veterinarians across the country receive the prestigious CMUS Talk of the Town Customer Satisfaction Award for providing outstanding customer service. - August 14, 2011 - Celebration Media U.S.

AnswerFirst Answering Service Applies for ATSI Award of Excellence

AnswerFirst Communications applies for the Association of Teleservices International Award of Excellence. - August 12, 2011 - AnswerFirst

AnswerFirst Answering Service Attends South Tampa Chamber AM Coffee Event

AnswerFirst Communications, an international telephone answering & messaging service, attended the South Tampa Chamber of Commerce AM Coffee Event at the Tampa Elks Lodge. - August 05, 2011 - AnswerFirst

Pearl Interactive Network is Partnered with 7 Delta Team on Contract Awarded by Department of Veterans Affairs

Pearl Interactive Network Part of the Winning 7 Delta Team to Support the Twenty-One Total (T4) Program Contract Awarded by the Department of Veterans Affairs (VA) Technology Acquisition Center (TAC) - August 03, 2011 - Pearl Interactive Network LLC

Capita Announce Further Details of the Future of Clinical Commissioning Conference

Delay in NHS reform need not mean delay on the ground. The reality is that clinical commissioning is going ahead incorporating revisions from the new Health and Social Care Bill. - August 03, 2011 - Capita Conferences

CMUS & Talk of the Town News Announce Latest Talk of the Town Customer Satisfaction Award Winners

Celebration Media U.S. and Talk of the Town News honor businesses throughout the United States and Canada for providing excellent customer service, including the most recent recipients. - August 02, 2011 - Celebration Media U.S.

AnswerFirst Answering Service Attends Pitch For Pink Breast Cancer Awareness Event

AnswerFirst Communications Marketing Coordinator attended Pitch for Pink Breast Cancer Awareness Event to benefit Morton Plant Mease breast health services and programs. - July 29, 2011 - AnswerFirst

DreamSofTech: "Deliver You Dream Software, Round the Clock"

DreamSofTech specializes in creating Industry relevant Information systems for: HealthCare, Businesses, Restaurants, etc. It is currently working on a major project for healthcare with the help of the Ministry of Health, Pakistan, with joint collaboration of qualified doctors and consultants. - July 29, 2011 - DreamSofTech

Restaurants Honored by Celebration Media & Talk of the Town News for Outstanding Customer Satisfaction

Celebration Media U.S. (CMUS) and Talk of the Town News announce the most recent recipients of their prestigious CMUS Talk of the Town Customer Satisfaction Award. - July 26, 2011 - Celebration Media U.S.

Technology Advisors and xkzero Join Forces to Offer Clients Complete Front and Back Office Solutions

Customer Relationship Management (CRM) leader, Technology Advisors, Inc. (TAI), has partnered with Enterprise Resource Planning (ERP) leader, xkzero, to increase service offerings. With xkzero’s ERP expertise and Technology Advisors’ CRM expertise, both companies will be able to offer... - July 25, 2011 - Technology Advisors, Inc.

David E. Nelson, D.D.S. Earns Second Consecutive Talk of the Town Customer Satisfaction Award

Dr. David Nelson, based in Alaska, receives a 5-star rating for providing excellent customer service, leading to a second consecutive customer satisfaction award. - July 25, 2011 - Celebration Media U.S.

AnswerFirst Answering Service Attends Christmas in July Silent Auction Charity Event

AnswerFirst Communications Business Development Coordinator attends Christmas in July Silent Auction and Taste of Tampa Bay Charity Event. - July 22, 2011 - AnswerFirst

eGain Provides Selected Preliminary Financial Results for the Fiscal 2011 Fourth Quarter and Year Ended June 30, 2011

eGain Communications (OTC: EGAN.OB), a leading provider of cloud and on-site customer interaction software, today announced preliminary financial results for its fiscal 2011 fourth quarter and year ended June 30, 2011. Fiscal Fourth Quarter Selected Preliminary Financial Results • The... - July 21, 2011 - eGain Corporation

Recent Headlines Within Customer Service

Recent Headlines
Within Customer Service