Recent Headlines
Within Customer Service
Domenic De Luca’s Wins Second CMUS Talk of the Town Customer Satisfaction Award
California restaurant earns high customer ratings, garnering it a second Talk of the Town award for providing excellent customer service. - September 13, 2011 - Celebration Media U.S.
Central Park West Dentistry Wins 2011 CMUS Talk of the Town Customer Satisfaction Award
Top ratings from customers earn New York dental practice a Talk of the Town Award for providing outstanding customer service. - September 12, 2011 - Celebration Media U.S.
Four Ways to Prove ROI on Customer Experience Improvement
Customer Experience Consultancy MCorp Publishes “Proving ROI on Customer Experience” White Paper Focused on How Making Customers Happier Can Drive Bottom-Line Results. - September 10, 2011 - MCorp Consulting
India House Wins Third Consecutive Talk of the Town Customer Satisfaction Award
Family-run Indian restaurant treats customers like family, earning top ratings for customer satisfaction and the Talk of the Town Award. - September 10, 2011 - Celebration Media U.S.
AnswerFirst Answering Service Attends STCOC Formal Networking Event
AnswerFirst Communications, an international telephone answering & messaging service, attended the South Tampa Chamber of Commerce Formal Networking Event. - September 10, 2011 - AnswerFirst
WhereYouShop Introduces Deal Enforcer Program
WhereYouShop puts its deals through a comprehensive system check to ensure subscribers receive a true 50 percent off or better deal. - September 10, 2011 - WhereYouShop
Capita Announces Its 6th National Supporting Teenage Parents Conference - Wednesday, 30th November 2011, Central London
Capita’s 6th National Supporting Teenage Parents Conference coincides with the Government’s renewed emphasis on early intervention strategies designed to improve life chances and narrow the achievement gap of young parents. This new agenda brings together comprehensive guidance on the... - September 10, 2011 - Capita Conferences
eGain Interactive Sales Suite™ Named KMWorld Trend-Setting Product of 2011
Company recognized for delivering innovative solutions for second year in a row. - September 09, 2011 - eGain Corporation
Award-Winning Businesses Honored by CMUS & Talk of the Town News
Celebration Media U.S. and Talk of the Town News recognize the 10 most recent recipients of their prestigious customer satisfaction award. - September 06, 2011 - Celebration Media U.S.
AnswerFirst Answering Service Attends Internet Technology Summit 2011
AnswerFirst Communications, an international telephone answering & messaging service, attended the Internet Technology Summit in Tampa, FL. - September 03, 2011 - AnswerFirst
Clive Betts MP, Chair, CLG to Deliver Keynote Address at Preventing Radicalisation and Extremism Conference - Oct 2011
Crucially timed to follow the publication of the Home Office’s revised Prevent strategy, Capita’s 7th National Preventing Violent Extremism Conference is your first opportunity to hear Government plans to target all forms of terrorism and protect those individuals at greatest risk of... - September 02, 2011 - Capita Conferences
Kupfer Jewelry Inc. Wins 2011 CMUS Talk of the Town Customer Satisfaction Award
Bay Area jewelry store earns the prestigious Talk of the Town Award by providing excellent customer service. - September 01, 2011 - Celebration Media U.S.
2011 CMUS Talk of the Town Customer Satisfaction Award Winners Announced
Celebration Media U.S. and Talk of the Town News honor businesses throughout the United States and Canada for providing excellent customer service, including the most recent award winners. - August 30, 2011 - Celebration Media U.S.
eGain Introduces Sales Offers for Facebook
eGain Offers™ enables businesses to personalize Facebook fan-page experiences in minutes with targeted coupons and proactive help. - August 27, 2011 - eGain Corporation
AnswerFirst Answering Service Management Team Attends UNATION Press Party
AnswerFirst Communications, an international telephone answering service, announced that their management team attended UNATION’s Press Party in Tampa, FL. - August 26, 2011 - AnswerFirst
Green Deal Site Aims for Eco-Friendly Title
WhereYouShop looks to top the charts with its environmentally friendly business model, Web page and referral program. - August 25, 2011 - WhereYouShop
Capita Releases Details of Its 13th National Not in Education, Employment or Training (NEET) Conference
Capita’s 13th National Not in Education, Employment or Training (NEET) Conference is taking place on Monday 31st October 2011 in Leeds. - August 24, 2011 - Capita Conferences
2011 Talk of the Town Customer Satisfaction Award Winners Announced
Celebration Media U.S. and Talk of the Town News honor businesses throughout the United States and Canada for providing excellent customer service, including the most recent recipients. - August 24, 2011 - Celebration Media U.S.
Capita Announces Its 8th National Transforming Customer Contact in Public Services Conference
Capita’s well established Transforming Customer Contact in Public Services Conference is taking place on Friday 21st October 2011 in Central London. - August 20, 2011 - Capita Conferences
AnswerFirst’s Business Development Coordinator Accepted Into National Association of Professional Women
AnswerFirst Communications, an international telephone answering service, announced that their Business Development Coordinator has been accepted into the National Association of Professional Women. - August 19, 2011 - AnswerFirst
CMUS Talk of the Town Awards Announce Outstanding Mid-year Results
With more than 250,000 businesses reviewed and rated so far this year, the Talk of the Town Awards announce mid-year results and reconfirm the commitment to recognizing businesses with outstanding customer service. - August 19, 2011 - Celebration Media U.S.
Lollapalooza Promotion Boosts Deals Site to Record Numbers
WhereYouShop launched various promotional campaigns to gift 500 Lollapalooza tickets throughout July and early August. - August 18, 2011 - WhereYouShop
Dynamic Dental Wins 2011 CMUS Talk of the Town Customer Satisfaction Award
Multispecialty dental practice earns rave reviews from customers and the CMUS Talk of the Town Award for providing outstanding customer service. - August 18, 2011 - Celebration Media U.S.
Salon IAOMO Wins CMUS Talk of the Town Customer Satisfaction Award
Pittsburgh-based salon earns its first CMUS Talk of the Town Award for providing outstanding customer service. - August 18, 2011 - Celebration Media U.S.
Capita Releases Details of Its Transformation in the Police – Driving Change, Collaboration and Shared Services Conference
Capita's National Transformation in the Police Conference is taking place on Wednesday, 23rd November 2011 in Central London. The conference explores how vital operational policing services can be protected through innovative business change programmes. - August 18, 2011 - Capita Conferences
Technology Advisors to Host SugarCRM User Group Meeting in Pasadena, CA
Commercial open source customer relationship management (CRM) leader, SugarCRM and partner, Technology Advisors, Inc. (TAI), will host a SugarCRM User Group meeting in Pasadena, CA on Wednesday, September 21, 2011. Join Technology Advisors and SugarCRM to see how SugarCRM can help companies gain... - August 17, 2011 - Technology Advisors, Inc.
eGain Launches Web Cobrowsing for the Apple® iPad Platform
Easy to deploy solution enables secure, real-time form-filling assistance for mobile consumers - August 17, 2011 - eGain Corporation
Award-Winning Veterinarians Honored by Celebration Media U.S. and Talk of the Town News
Ten veterinarians across the country receive the prestigious CMUS Talk of the Town Customer Satisfaction Award for providing outstanding customer service. - August 14, 2011 - Celebration Media U.S.
AnswerFirst Answering Service Applies for ATSI Award of Excellence
AnswerFirst Communications applies for the Association of Teleservices International Award of Excellence. - August 12, 2011 - AnswerFirst
AnswerFirst Answering Service Attends South Tampa Chamber AM Coffee Event
AnswerFirst Communications, an international telephone answering & messaging service, attended the South Tampa Chamber of Commerce AM Coffee Event at the Tampa Elks Lodge. - August 05, 2011 - AnswerFirst
Pearl Interactive Network is Partnered with 7 Delta Team on Contract Awarded by Department of Veterans Affairs
Pearl Interactive Network Part of the Winning 7 Delta Team to Support the Twenty-One Total (T4) Program Contract Awarded by the Department of Veterans Affairs (VA) Technology Acquisition Center (TAC) - August 03, 2011 - Pearl Interactive Network LLC
Capita Announce Further Details of the Future of Clinical Commissioning Conference
Delay in NHS reform need not mean delay on the ground. The reality is that clinical commissioning is going ahead incorporating revisions from the new Health and Social Care Bill. - August 03, 2011 - Capita Conferences
CMUS & Talk of the Town News Announce Latest Talk of the Town Customer Satisfaction Award Winners
Celebration Media U.S. and Talk of the Town News honor businesses throughout the United States and Canada for providing excellent customer service, including the most recent recipients. - August 02, 2011 - Celebration Media U.S.
AnswerFirst Answering Service Attends Pitch For Pink Breast Cancer Awareness Event
AnswerFirst Communications Marketing Coordinator attended Pitch for Pink Breast Cancer Awareness Event to benefit Morton Plant Mease breast health services and programs. - July 29, 2011 - AnswerFirst
DreamSofTech: "Deliver You Dream Software, Round the Clock"
DreamSofTech specializes in creating Industry relevant Information systems for: HealthCare, Businesses, Restaurants, etc. It is currently working on a major project for healthcare with the help of the Ministry of Health, Pakistan, with joint collaboration of qualified doctors and consultants. - July 29, 2011 - DreamSofTech
Restaurants Honored by Celebration Media & Talk of the Town News for Outstanding Customer Satisfaction
Celebration Media U.S. (CMUS) and Talk of the Town News announce the most recent recipients of their prestigious CMUS Talk of the Town Customer Satisfaction Award. - July 26, 2011 - Celebration Media U.S.
Technology Advisors and xkzero Join Forces to Offer Clients Complete Front and Back Office Solutions
Customer Relationship Management (CRM) leader, Technology Advisors, Inc. (TAI), has partnered with Enterprise Resource Planning (ERP) leader, xkzero, to increase service offerings. With xkzero’s ERP expertise and Technology Advisors’ CRM expertise, both companies will be able to offer... - July 25, 2011 - Technology Advisors, Inc.
David E. Nelson, D.D.S. Earns Second Consecutive Talk of the Town Customer Satisfaction Award
Dr. David Nelson, based in Alaska, receives a 5-star rating for providing excellent customer service, leading to a second consecutive customer satisfaction award. - July 25, 2011 - Celebration Media U.S.
AnswerFirst Answering Service Attends Christmas in July Silent Auction Charity Event
AnswerFirst Communications Business Development Coordinator attends Christmas in July Silent Auction and Taste of Tampa Bay Charity Event. - July 22, 2011 - AnswerFirst
eGain Provides Selected Preliminary Financial Results for the Fiscal 2011 Fourth Quarter and Year Ended June 30, 2011
eGain Communications (OTC: EGAN.OB), a leading provider of cloud and on-site customer interaction software, today announced preliminary financial results for its fiscal 2011 fourth quarter and year ended June 30, 2011. Fiscal Fourth Quarter Selected Preliminary Financial Results • The... - July 21, 2011 - eGain Corporation
Award-Winning Chiropractors Honored by Celebration Media U.S. and Talk of the Town News
Celebration Media and Talk of the Town News announce the most recent recipients of their prestigious customer satisfaction award. - July 18, 2011 - Celebration Media U.S.
Bombay Beauty Salon Receives the 2011 CMUS Talk of the Town Customer Satisfaction Award
Memphis-based beauty salon with multiple locations earns a second consecutive customer satisfaction award with a 4-star rating. - July 15, 2011 - Celebration Media U.S.
AnswerFirst Answering Service Welcomes New Business Development Representative
AnswerFirst Communications welcomes Kevin Glenn as their new Business Development Representative. - July 15, 2011 - AnswerFirst
eGain Applications to be Implemented by Canon U.S.A.
eGain’s award-winning applications for interactive service through email, phone, social, and web channels in multiple languages to be utilized. - July 14, 2011 - eGain Corporation
AnswerFirst Answering Service Negotiates with JJ Taylor Distributing to Provide Answering Services
AnswerFirst Communications, an international telephone answering service is negotiating with JJ Taylor Distributing to provide answering service solutions for their Tampa location. - July 08, 2011 - AnswerFirst
Magnetic Consulting Group Teams Up with Susan G. Komen and Passionately Pink For The Cure
Magnetic Consulting Group recently held a fundraiser associated with the Susan G. Komen Foundation. The company wanted to further team up with the foundation and has created a “Passionately Pink For The Cure” to raise money for the cause. - July 02, 2011 - Magnetic Consulting Group
AnswerFirst Answering Service Sponsors South Tampa Chamber of Commerce 2011 Golf Classic
AnswerFirst Communications, an international telephone answering service, provides corporate sponsorship for the 15th Annual South Tampa Chamber of Commerce Golf Classic. - July 01, 2011 - AnswerFirst
Brian H. Bergh, D.D.S., M.S. Receives Second Talk of the Town Customer Satisfaction Award
Earning a top rating of 5 stars leads to a second consecutive CMUS Talk of the Town Customer Satisfaction Award for Orthodontist Brian H. Bergh, D.D.S., M.S. - June 30, 2011 - Celebration Media U.S.
Celebration Media, Inc. and Talk of the Town News Announce Latest Talk of the Town Customer Satisfaction Award Winners
The most recent winners of the Talk of the Town Customer Satisfaction Awards are announced, and include professionals and businesses across the United States and Canada in variety of categories, from restaurants to dentists. - June 28, 2011 - Celebration Media U.S.
Magnetic Consulting Group Plans a Charity Event to Raise Money for Breast Cancer Research
Magnetic Consulting Group plans an event to raise money for breast cancer research and awareness. The Sacramento marketing firm is gathering local companies, friends and family for a charity kickball tournament with all proceeds going to the Susan G. Komen For The Cure foundation. Magnetic... - June 27, 2011 - Magnetic Consulting Group