Telephone Call Centers Press Releases & News (Page 4)

Apollo BT Introduces Customized Business Process Outsourcing for Small Businesses and Start-Ups

Over the past few years, more and more small businesses and entrepreneurs have embraced outsourcing some of their business functions for increased efficiency and cost savings. Similar to bigger organizations and multinationals, even small businesses and start-ups can benefit from outsourcing. - January 12, 2015 - Apollo Business Technologies Pvt. Ltd.

IP Consulting Inc. and Cisco Systems Welcome Manufacturers to An Executive Roundtable Event at Ruth’s Chris Steakhouse

This is an invitation for manufacturers to Ruth's Chris Steakhouse for a Roundtable event. - December 04, 2014 - IP Consulting Inc.

3C Contact Services Warns Brands: Ensure Customer Service is Prepared for Holiday Demand

3C Contact Services Inc., North America’s premier cost-effective provider of contact center solutions for small- and medium-sized businesses, is warning businesses to ensure their customer service team is prepared to meet increased demand over the shortened 2014 holiday season. “The... - November 26, 2014 - 3C Contact Services

JITC Certifies T-Metrics Contact Center on Microsoft Lync 2013

The Joint Interoperability Test Command (JITC) has certified the T-Metrics Contact Center v6.0 to work on Microsoft Lync 2013. JITC provides risk-based Test Evaluation & Certification services, tools, and environments to ensure Joint Warfighting IT capabilities are interoperable and support... - November 21, 2014 - T-Metrics

Healthcare Giant Pacific Source Adopts SJS Visual Communications Solution for Their State of Art Contact Centres

Visual Communications experts SJS Solutions in partnership with Inflow Communications of Oregon has provided the healthcare giant Pacific Source with a high tech new approach to modern contact centers focused on improving the agent environment and customer satisfaction. - November 11, 2014 - SJS Solutions Ltd

Aegis USA Now Operating as Teleperformance USA

Teleperformance is pleased to announce that the recent acquisition of Aegis USA Inc. is complete and Aegis USA is now operating as Teleperformance, branding seven locations in the US, as Teleperformance. Teleperformance has been working quickly to ensure that all Aegis employees, marketing,... - September 21, 2014 - Teleperformance

IP Consulting, Inc. Ranks No. 1823 on the 2014 Inc. 5000 with Three-Year Sales Growth of 227%

This is an announcement of IP Consulting Inc's achievement and ranking on the Inc. 5000 list for 2014. - September 19, 2014 - IP Consulting Inc.

Teleperformance Grand Rapids Adds 100 New Jobs

Teleperformance, the global leader in outsourced multichannel customer experience management, is pleased to announce 100 new full-time jobs to the Grand Rapids, Michigan, area. These 100 new career positions have a rewarding bonus opportunity not previously offered. Teleperformance is hiring... - September 12, 2014 - Teleperformance

Teleperformance U.S.A to Open Contact Center in Louisville, Kentucky: Will Create 750 New Jobs

Teleperformance, the global leader in outsourced multichannel customer experience management, recently announced that it will be opening a new 50,000 square foot contact center in Louisville, Kentucky at 9721 Ormsby Station Road. The facility will bring 750 jobs to the Louisville area, with the... - September 03, 2014 - Teleperformance

ProCom Connections Presents the Holy Grail of Campaign Management Software for Telemarketing/Telesales Agencies and Call Centers

Connect Technology is a fit for purpose, software as a service solution for telesales/ telemarketing agencies and call centers. Connect has been developed as a result of 25 years of telesales/ telemarketing experience having successfully completed over 7000 client campaigns. - August 18, 2014 - ProCom Connections

Invensis Technologies Sponsors 2014 CSCB National Annual Conference

Associates itself with the conference for fourth year in a row as a commitment to furthering the interests of the Canadian customs brokerage industry. - August 10, 2014 - Invensis

NetSapiens to Demonstrate New Features at ITEXPO Las Vegas 2014

NetSapiens, a Gold Sponsor of ITEXPO, will show new contact center solution capabilities at world’s leading business technology event. - August 09, 2014 - NetSapiens

TransTel Communications, Inc. Receives 2014 M2M Telehealth Award

TransTel Nurse Call System Honored for Improving Healthcare Delivery. - August 08, 2014 - TransTel Communications, Inc.

Teleperformance Announces Major Growth in the Abilene, Texas Area

Teleperformance USA, the largest contact center services company in the world has announced 300 new positions in Abilene, Texas over the next few months supporting one of the nation’s largest Health Insurance companies. These positions will be assisting members with the insurance needs for... - August 01, 2014 - Teleperformance

Invensis Technologies Achieves HIPAA Compliance

Demonstrates its commitment to provide quality healthcare BPO services in accordance with the Health Insurance Portability and Accountability Act. - July 30, 2014 - Invensis

Teleperformance U.S.A. Opens Its Doors at New Contact Center in Richmond, Virginia

Teleperformance, the global leader in outsourced multichannel customer experience management, expands its U.S. footprint with the opening of a new contact center in Richmond, Virginia. This new site will bring more than 500 new jobs to the Richmond area in Henrico County. “We are excited to... - July 17, 2014 - Teleperformance

Magellan Solutions Receives ISO 27001 Certification for Information Security Management Systems

Globally accepted information security standard demonstrates Magellan Solutions’ capabilities for securing data for various clients. - July 05, 2014 - Magellan Solutions Outsourcing Inc.

VOCALCOM Effortless Contact Center Software Revolutionizes Contact Center Performance: AW Rostamani Takes Advantage to Accelerate Business Growth

AW Rostamani were looking for a Contact Centre Software Solution that provided multimedia functions with a Single Interface for all its agents. - July 03, 2014 - VOCALCOM

Fitzgerald Coaching, Inc. Has Set More Than 20,000 Listing Appointments for Real Estate Professionals Nationwide

Fitzgerald Coaching, Inc., a Pittsford NY based company, has set more than 20,000 listing appointments for real estate professionals nationwide. Those same real estate professionals have earned millions of dollars in commissions selling homes listed as a result of Fitzgerald Coaching’s unique... - June 24, 2014 - Fitzgerald Coaching

Teleperformance Group Partners with Feed the Children to Help Columbus, Ohio Area Families

400 Families to Receive Food and Essentials - June 10, 2014 - Teleperformance

The Top Call Center Software Provider of 2014, Ranked by New Frontier Group

New Frontier Group and Vocalcom announce Global Partnership for distribution of advanced Cloud based Customer Interaction Solutions. - May 16, 2014 - VOCALCOM

Teleperformance Partners with Feed the Children to Help Columbia, SC Area Families

400 Families to Receive Food and Essentials - May 14, 2014 - Teleperformance

Teleperformance U.S.A. Announces More Than 1,000 New Jobs in Salt Lake City Contact Center with a New Client

Teleperformance, the global leader in outsourced multichannel customer experience management, is hiring more than 1,000 people at its Salt Lake City contact center to support a Fortune 500 company. Teleperformance has operated in Utah for 30 years, and has four locations and more than 2,000... - May 06, 2014 - Teleperformance

Ansafone Awarded a CUSTOMER 2014 MVP Quality Award

Ansafone Contact Centers, a leader in the contact center industry with over 40 years of experience, has been named a winner of a Silver MVP Quality Award from TMC's CUSTOMER magazine. - April 11, 2014 - Ansafone Contact Centers

OnBrand24 Call Center Services Announces Additions to Management Team to Support Company Growth

OnBrand24, a leading domestic call center services provider with call center outsourcing facilities near Boston, MA and in Savannah, GA, has announced several additions to its management and account supervisory team. - April 02, 2014 - OnBrand24

HiP Unveils Thought-Leadership-Marketing.net and 20 B2B Lead Gen Domains for Inbound Marketers

Thought Leadership Marketing (TLm) delivers a new and powerful channel for HiP clients to connect with customers and prospects. 20 B2B lead gen domains for inbound marketers, each experiencing 1.5 million impressions annually. - March 27, 2014 - H-I-P (High-Impact-Prospecting, LLC)

OnBrand24 Wins Gold Award from TopTenREVIEWS for Call Center Services Excellence

OnBrand24, a leading domestic call center services provider with call center outsourcing facilities near Boston, MA and in Savannah, GA, has won the Gold Award from TopTenREVIEWS, an independent reviewer of business services and products, for call center services excellence. “OnBrand24 is... - March 12, 2014 - OnBrand24

Local Answering Firm Provides Relief During Weather’s Attack on Doing Business

Businesses can carry on with business as usual without putting their employees in harm's way when they employ Answer Midwest's services. - February 28, 2014 - Answer Midwest

Steve Stipanovich to be Featured Speaker at The 16th Annual Congressional Prayer Breakfast

Locals are invited to attend the 16th Annual Congressional Prayer Breakfast on Mon., April 28. - February 26, 2014 - Answer Midwest

OnBrand24 Call Center Services to Exhibit at Upcoming Tradeshows

OnBrand24, a leading call center services provider with call center outsourcing facilities near Boston, MA and in Savannah, GA, will attend several upcoming tradeshows and call center industry conferences. OnBrand24, which delivers both inbound call center and outbound call center services, will... - February 14, 2014 - OnBrand24

Philippine IT-BPM Company, PacificHub Corporation, Turns Ten

Signifies History of Success and Foundation for Forward-Strategies - February 12, 2014 - PacificHub Corporation

OnBrand24 Call Center Services Reports Strong Start to 2014

OnBrand24, a leading call center services provider with outsourced call center facilities near Boston and in Savannah, GA, has begun 2014 with several new client wins and the expansion of its outbound B2B lead generation and inbound customer service call center staff. - February 08, 2014 - OnBrand24

HiP Achieves 2013 Lead Output of 478,000 - Expands HQ Offices in New York

B2B content marketing and lead generation agency triples 2012 outcomes by leveraging the latest methodologies in content marketing, lead nurture, social media engagement, content syndication and automation. - January 29, 2014 - H-I-P (High-Impact-Prospecting, LLC)

OnBrand24 Call Center Services Reports Major Growth, Hiring

OnBrand24, the leading Massachusetts call center services provider serving companies in the Boston area and nationwide, is closing the best year in company history with several new client wins, the opening of two new call center outsourcing facilities and the expansion of its outbound B2B lead... - December 25, 2013 - OnBrand24

Telco Management Takes New Government Anti-Bullying Laws Seriously with Immediate Compliance

Telco Management has proudly embraced the new anti-bullying laws recently put into place throughout British Columbia. - December 22, 2013 - Telco Management

OnBrand24 Call Center Services Provider Named by TopTenREVIEWS for Quality Excellence

Call center services outsourcer OnBrand24 has been recognized for the second straight year by TopTenREVIEWS for excellence in the delivery of inbound customer service and outbound lead generation services. - December 13, 2013 - OnBrand24

Update from HiP: Form Viewers and Inbox Impressions Are Great Success

In May, HiP announced two important new offers for its B2B marketing clients: Form ViewersTM and Inbox ImpressionsTM. - December 10, 2013 - H-I-P (High-Impact-Prospecting, LLC)

Teleperformance USA Receives White House Recognition for Ohio Job Creation

Teleperformance, the global leader in outsourced multichannel customer experience management, was recognized at the White House Champions of Change ceremony, hosted by President Barack Obama, for its extensive efforts in creating jobs for young adults in Ohio. The event awarded organizations that... - December 06, 2013 - Teleperformance

Telco Management Raises Funds for The Red Cross Typhoon Haiyan Victims

Within just a few days Telco staff and management have raised thousands of dollars, and it has been confirmed, the Canadian Government will match money raised. - November 25, 2013 - Telco Management

Magellan Solutions Joins the World’s Leading Auto Show

Magellan Solutions joined the world’s aftermarket auto expo - considered the biggest to date – in Las Vegas last November 4-7, 2013. - November 23, 2013 - Magellan Solutions Outsourcing Inc.

Magellan Solutions Sends Help to Earthquake and Typhoon Victims in Visayas

Magellan Solutions has backed disaster relief efforts of different volunteer groups following the destruction caused by the 7.2-magnitude earthquake and Typhoon Yolanda that recently hit Visayas, Philippines. - November 15, 2013 - Magellan Solutions Outsourcing Inc.

Answer Midwest Named Best in Value by St. Louis Small Business Monthly

Answer Midwest, a full-service, 24/7 live-operator call-handling service, has been named Best in Value in 2013 by St. Louis Small Business Monthly. The magazine announced this prestigious award in September. - October 18, 2013 - Answer Midwest

BusinesSuites Announces Expansion to Raleigh, North Carolina

New Flexible Workspace Option for Entrepreneurs, Professionals and Fortune 1000 Companies to Open in Raleigh in December 2013 - October 10, 2013 - BusinesSuites

H-I-P Achieves Q3 2013 Lead Output of 128,000

B2B digital marketing agency exceeds Q2 2013 lead output by leveraging the latest methodologies in content marketing, lead nurture, social media engagement, content syndication and automation. - September 30, 2013 - H-I-P (High-Impact-Prospecting, LLC)

BusinesSuites Announces Expansion to Pittsburgh, Pennsylvania

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