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Within Telephone Call Centers
Strategic Programs Named U.S. Chamber Blue Ribbon Small Business Award Winner
Consulting firm Strategic Programs only blue ribbon winner of Colorado. - March 01, 2016 - People Element
Free Demand Generation Support from Telegenisys Inc.'s New Demand Generation Platform
Telegenisys announced today the creation of a small business B2B (Business to Business) demand generation platform which allows small businesses to identify prospects, send them white papers and offers and make appointments. The introductory service is free for target sectors specially IT business... - January 23, 2016 - Telegenisys
Business Systems Enhances Its Call Recording Portfolio with the O2 Mobile Recording Solution
The solution will further strengthen the position of Business Systems in the UK Financial Services call recording market. - January 21, 2016 - Business Systems (UK) Ltd
Continued Growth Prompts NetSapiens Expansion to New Corporate Office
After exceptional growth in many aspects of business, NetSapiens has expanded to a new corporate office that will benefit both employees and clients alike. - December 24, 2015 - NetSapiens
Dialing Innovations Helps Pack Away Thousands of Meals to Feed the Hungry
Dialing Innovations, a global software as a service company, partners with Pack Away Hunger to host a two-hour event to pack meals for hungry families in need. - November 26, 2015 - Dialing Innovations
Consolidated CCS and Intelis Join Efforts to Create 1 Stop OS/DA Provider
Intelis and Consolidated CCS (CCCS) Agree to Combine Efforts Under New Entity. Carrier Customers Will Now Benefit from a Single Partner for Outsourced Operator Services and Directory Assistance Offering Both Hosted and Premise Based Platforms. - November 24, 2015 - Consolidated Call Center Services
VoIP Dialing, Inc. Announces Expected New Website Launch
Today, VoIP Dialing, Inc., a VoIP provider specializing in SIP Trunks, DIDs, Telephone System Equipment, and Bulk-SMS for small to medium size businesses, announced the expected launch of its newly revamped website. This newly redesigned website offers quick and easy access to essential information... - November 19, 2015 - VoIP Dialing
Dialing Innovations Expands Partner Referral Network to Aid Recent Growth
Software as a service company Dialing Innovations strengthens affiliate program in response to recent growth by providing more flexibility, support, and additional rewards for their partner referral network. - November 09, 2015 - Dialing Innovations
Teleperformance U.S.A. Expanding in Des Moines, Iowa
Teleperformance U.S.A. Expanding in Des Moines, Iowa, with a Multinational Healthcare Client: Creates up to 100 Home Agent Positions. - October 21, 2015 - Teleperformance
Teleperformance U.S.A. Expanding Once Again in Fairborn, Ohio
Teleperformance U.S.A. Expanding once again in Fairborn, Ohio, with a Multinational Mobility Client: Creates 100 Permanent New Jobs - October 17, 2015 - Teleperformance
MattsenKumar Launches New Benchmarking, Big Data & Social Media Analytics Services
MattsenKumar (or “MK”) a global outsourcer headquartered in Oregon with its’ operations in India, has announced the launch of Benchmarking, Big Data & Social Media Analytics Services to aid their clients both on the BPO and consulting side. Unveiling the new offerings to a... - October 17, 2015 - MattsenKumar, LLC
Metaverse Mod Squad Honored as Silver Stevie® Award in 2015 American Business Awards (SM)
Recognized in the Company of the Year Category for Internet / New Media - September 17, 2015 - Metaverse Mod Squad
Donnelly Communications Expands Internationally
Company now offers near-shore CustomerTouch 360 services, providing lowering cost alternatives and strengthening delivery model. - September 06, 2015 - Donnelly Communications, Inc
Teleperformance U.S.A. Expands in Port St. Lucie, Florida, with a Multinational Healthcare Client: Creates 300 Permanent New Jobs
Teleperformance, the global leader in outsourced multichannel customer experience management, announced that it will expand its Port St. Lucie, Florida, facility at 580 NW University Blvd. to accommodate new business with a multinational healthcare client. The expansion will create nearly 300 new... - August 21, 2015 - Teleperformance
Teleperformance Ogden Sponsoring Animal Adoption Event
Partnering with Weber County Animal Shelter, Adoption and Awareness Event to be Held on Aug. 21 - August 21, 2015 - Teleperformance
Teleperformance U.S.A. Expands in Fairmont, W. VA., with a Multinational Healthcare Client: Creates 300 Permanent New Jobs
Teleperformance, the global leader in outsourced multichannel customer experience management, announced that it will expand its Fairmont, W. VA., facility at 609 Belleview Blvd. to accommodate new business with a multinational healthcare client. The expansion will create nearly 300 new jobs in the... - August 15, 2015 - Teleperformance
Easy On Hold Provides Innovative Message on Hold Solution for Asterisk
Asterisk developers can now use a live audio stream for clients' message on hold and hold music background. The streams can be controlled from a single access point, which empowers managers to control content over a wide network of listening stations. - August 15, 2015 - Easy On Hold
Dialing Innovations is Geared Up for Political Campaigns
Global telecommunications company Dialing Innovations releases one of the most innovative marketing and broadcast messaging service for political campaigns and voter engagement. - August 12, 2015 - Dialing Innovations
Dialing Innovations Saves Businesses from Website Punishment
Dialing Innovations announces their development team has adopted Google’s newest standards for mobile-friendly websites while creating a more intelligent site that integrates with all aspects of business or call center applications. - July 07, 2015 - Dialing Innovations
CallTek Center International Offers COSMOS a fully Hosted Login-Page and Diagnostics Solution for Hotspot and Broadband Operators
CallTek Center International offers COSMOS a Wireless Provisioning and Diagnostics solution. Now Hotspot and Broadband Operators can look to a single source for seamless turnkey wireless provisioning, monitoring, technical support, and customer service. This allows and private broadband operators to focus on expanding their business, reducing costs, and increasing customer satisfaction. - June 25, 2015 - CallTek Center International Inc.
Teleperformance U.S.A Expanding in Grand Rapids, Michigan - Hosting Open House Saturday, June 20th, 2015
Teleperformance U.S.A expanding in Grand Rapids, Michigan with additional growth of clients need: Creating 300 Permanent New Jobs. Hosting an Open House and Career Fair - Saturday, June 20th, 2015. - June 19, 2015 - Teleperformance
Contact Center Agent Engagement - Inspiring Ideas from SJS Solutions
Anyone attending the biggest contact center event in 2015 (15th-19th June - Mirage Hotel, Las Vegas) should make sure they drop into see employee engagement and communications experts SJS Solutions (Booth 906) where they will be showcasing their popular Optymyse software developed to help turn a dull contact center into a fun, vibrant environment which improves morale and creates higher levels of agent engagement. - June 10, 2015 - SJS Solutions Ltd
Dialing Innovations Showcases Call Center Applications and Broadcast Messaging Services
Companies see significant growth in business and improved efficiencies by blending inbound and outbound communications with call center applications and broadcast messaging services from Dialing Innovations. - June 09, 2015 - Dialing Innovations
Teleperformance U.S.A Expands in Columbus, Ohio with Major Technology Client: Creates 300 Permanent New Jobs
Teleperformance, the global leader in outsourced multi-channel customer experience management, announced that it will expand its Columbus, Ohio facility, at 4339 Equity Drive in Hilliard, with the addition of a major technology client. The expansion will create nearly 300 new jobs in the Columbus... - May 24, 2015 - Teleperformance
Teleperformance U.S.A Expands in Killeen, Texas: Creates 400 New Jobs
Teleperformance, the global leader in outsourced multi-channel customer experience management, recently announced that it is expanding its Killeen, Texas facility located at 777 N. Twin Creek Drive. The new hiring is to support the growth of an existing client and will create 400 new jobs in the... - May 24, 2015 - Teleperformance
Teleperformance U.S.A. Feeds More Than 800 Utah Families
Company partners with Feed the Children to help low-income and military families. - May 14, 2015 - Teleperformance
Dialing Innovations Improves Revenue and Accelerates Customer Service for Restaurant Businesses
Custom phone system platform with advanced Interactive Voice Response technology designed by Dialing Innovations increases sales, enhances customer experience, and improves employee satisfaction while lowering costs for thousands of restaurants. - May 08, 2015 - Dialing Innovations
Vocalcom Cloud Contact Center Awarded a 2015 CRM Excellence Award
Vocalcom Cloud Contact Center Software Solution Honored for Helping Clients Improve CRM. - May 04, 2015 - VOCALCOM
Covalence Launches HCMfit, a Free Service Targeting SaaS Obesity
Covalence Consulting today announced the launch of HCMfit, a collection of free on-demand resources aimed to help employers maximize their cloud HCM technology and eliminate wasteful practices. “Our clients have enjoyed speaking directly with someone who is very technical, knows the HR... - April 15, 2015 - Covalence, Inc.
Converged Technology Professionals Inc., a ShoreTel Gold Champion Partner, Announced Today Its Exclusive Strategic Partnership with SJS Solutions Inc.
A strategic partnership between Converged Technology Professionals, Inc. and SJS Solutions Inc. was announced today. Adding digital wall board offerings will expand Converged Technology Professionals’ product mix in the contact center market and develop additional business channels for SJS Solutions Inc. - March 31, 2015 - SJS Solutions Ltd
Teleperformance U.S.A., Operation Homefront, and Feed the Children Take a Stand Against Hunger in Sandy, UT
Corporation and Nonprofits Band Together to Help 400 Military Families. Operation Homefront, Teleperformance U.S.A., Big Brothers Big Sisters of Utah, and Feed the Children are partnering to support 400 Sandy-area military families on Friday, April 3. Families will be provided with food and... - March 29, 2015 - Teleperformance
3C Contact Services Weighs in on Contact Center Satisfaction Index Rising Slightly in 2014
3C Contact Services Inc., North America’s premier cost-effective provider of contact center solutions for small- and medium-sized businesses, is weighing in on the Contact Center Satisfaction Index rising slightly in 2014. 3C Contact Services is also commenting on the kind of critical... - March 28, 2015 - 3C Contact Services
Affiliate Program Boosts Product Sales and Services for Dialing Innovations
Dialing Innovations, a global provider of telecommunications software and services, reports that their affiliates are earning thousands of dollars in monthly income and experience sales conversion rates of 50% through the company’s partnership marketing program. - March 24, 2015 - Dialing Innovations
Teleperformance U.S.A Expands in Edinburg, Texas: Will Create 200 New Jobs
Teleperformance, the global leader in outsourced multi channel customer experience management, recently announced that it will be expanding its facility in Edinburg, Texas at 1701 Closner Blvd. The facility will bring an additional 200 jobs to the Edinburg area. “Our clients see Edinburg as... - March 23, 2015 - Teleperformance
Dialing Innovations Offers Unique Local Phone Number Push Technologies
Dialing Innovations, a leader in call center solutions and software services, develops robust local push technologies that improve the customer service experience for businesses throughout all of North America, South America, and Europe. - March 16, 2015 - Dialing Innovations
Next Month SJS Solutions Presents a Brand New Range of Digital Display and Visual Communications Technology at the ShoreTel One Partner Conference in Orlando, FL
It’s been 2 years since Unified Communications and Contact Center Technology Company ShoreTel hosted a partner conference in the USA. This year’s event promises to be the largest gathering of ShoreTel resellers, employees and technology partners ever witnessed. - March 12, 2015 - SJS Solutions Ltd
Company Offers a Solution to Monetize Unused Telephone Numbers
OPT Teleservices launches new service, which provides solutions to optimize inactive toll-free numbers of marketing companies. These solutions end the problems of residual calls interfering with current phone offers, calls not generating revenue, and lastly, unwanted, costly dialer traffic. OPT... - March 05, 2015 - Opt Teleservices
Vocalcom Won 2015 Silver Stevie® Award for Its Cloud-Based Customer Contact Center Software Solution
Vocalcom, the leading provider of cloud contact center software and social interaction technology, has been awarded Best New Cloud Based Customer Experience Management Solution at the 1st annual German Stevie Awards. Vocalcom won among 200 nominees from organizations across Germany and was selected... - March 03, 2015 - VOCALCOM
Dialing Innovations Builds Tier III Data Center to Support Growing Demands
Dialing Innovations, a global provider of telecommunications software and services, constructs its own Tier III data center to meet market demands by designing a more efficient, ecological, and secured colocation. - March 03, 2015 - Dialing Innovations
Flexnet Australia Joins Forces with SJS Solutions to Deliver Contact Centre Upgrade at Glen Eira City Council
Glen Eira City Council located in the south-eastern suburbs of Melbourne, Australia provide public services to many of Melbourne’s leafy inner suburbs. - February 26, 2015 - SJS Solutions Ltd
Teleperformance U.S.A Expanding in Port Saint Lucie, Florida: Creating 200 New Jobs
Teleperformance, the global leader in outsourced multichannel customer experience management, recently announced that it will be expanding its employee base in Port Saint Lucie, Florida bringing 200 jobs to the Port Saint Lucie area. “Our clients see Port Saint Lucie as a great place for... - February 19, 2015 - Teleperformance
SJS Solution’s Revenue Jumps 50% and Profits Double as New Digital Display Solutions Hit the Market
2014 was a record year for digital display and visual communications experts SJS Solutions headquartered in the United Kingdom with offices in North America. - February 18, 2015 - SJS Solutions Ltd
SJS Solutions Prepares for Launch of Its Visual Communications Solution for Call Centers, Sales & Helpdesks
SJS Solution Executives said the company is just weeks away from launching a new platform which is based on their current best in class enterprise solution known as Optymyse4.2. SJS Solution’s new platform is designed to enable businesses to enjoy digital signage grade visuals in the cloud or via on-premise deployments for a fraction of the cost usually associated with high-end wallboard solutions. - February 10, 2015 - SJS Solutions Ltd
Dialing Innovations Collaborates with World’s Largest Submarine Sandwich Chain
Franchise owners of the largest single-brand restaurant chain reduce costs through greater communication solutions provided by Dialing Innovations. - February 05, 2015 - Dialing Innovations
SJS Solutions Cross the Last U.S. Frontier
Alaska’s largest water and wastewater company, Anchorage Water & Wastewater Utility become Alaska’s first company to install Optymyse™ Visual Communications Solutions from SJS Solutions. - January 29, 2015 - SJS Solutions Ltd
Covalence, Inc. Helps Palace Entertainment Go Live on Ceridian Dayforce HCM
Covalence Inc. helps Palace Entertainment implement Ceridian Dayforce Human Capital Management software and shares tips to others planning to move their HR systems to the cloud. - January 29, 2015 - Covalence, Inc.
3C Contact Services Announces Its Top Ways to Improve Call Center Metrics in 2015
3C Contact Services Inc., North America’s premier cost-effective provider of contact center solutions for small- and medium-sized businesses, is pleased to announce its tips on the top ways in which call centers can reshape the way businesses connect with consumers, enhance customer... - January 29, 2015 - 3C Contact Services
Teleperformance is Sponsoring 5th Annual Soles4Souls Shoe Drive
Area residents are invited to donate shoes to help millions worldwide. - January 20, 2015 - Teleperformance
Apollo BT Introduces Customized Business Process Outsourcing for Small Businesses and Start-Ups
Over the past few years, more and more small businesses and entrepreneurs have embraced outsourcing some of their business functions for increased efficiency and cost savings. Similar to bigger organizations and multinationals, even small businesses and start-ups can benefit from outsourcing. - January 12, 2015 - Apollo Business Technologies Pvt. Ltd.
IP Consulting Inc. and Cisco Systems Welcome Manufacturers to An Executive Roundtable Event at Ruth’s Chris Steakhouse
This is an invitation for manufacturers to Ruth's Chris Steakhouse for a Roundtable event. - December 04, 2014 - IP Consulting Inc.