Recent Headlines
Within Telephone Call Centers

AnswerFirst Answering Service Applies for ATSI Award of Excellence

AnswerFirst Communications applies for the Association of Teleservices International Award of Excellence. - August 12, 2011 - AnswerFirst

AnswerFirst Answering Service Attends South Tampa Chamber AM Coffee Event

AnswerFirst Communications, an international telephone answering & messaging service, attended the South Tampa Chamber of Commerce AM Coffee Event at the Tampa Elks Lodge. - August 05, 2011 - AnswerFirst

Fidelus Attends Microsoft Partnering Executive Summit

Fidelus Technologies, LLC, a leading provider of Unified Communications & Collaboration solutions, announced today that they attended Microsoft Partnering Executive Summit, followed by Microsoft’s Worldwide Partner Summit in Los Angeles, CA. Out of approximately 12,000 global partners,... - August 04, 2011 - Fidelus Technologies

Fidelus Technologies Names Vladimir Hrabrov, VP, Software Engineering

Fidelus Technologies, New York, NY, a leading provider of Unified Communications & Collaborations solutions, announced today that they have appointed Vladimir Hrabrov as Vice President, Software Engineering. Vladimir will report to Fidelus Technologies President & C.E.O., Ron Rosansky. In... - August 04, 2011 - Fidelus Technologies

TRG Customer Solutions Announces Salary Increase!

Company Raises Hourly Wage Rate for Both New and Tenured Employees - July 29, 2011 - TRG Customer Solutions

AnswerFirst Answering Service Attends Pitch For Pink Breast Cancer Awareness Event

AnswerFirst Communications Marketing Coordinator attended Pitch for Pink Breast Cancer Awareness Event to benefit Morton Plant Mease breast health services and programs. - July 29, 2011 - AnswerFirst

CMS Solutions to Advise Local Companies on the Profitability of Social Media Marketing

Sales, marketing, and other business professionals from the St. Louis area can benefit from this new social media optimization class being offered on August 23rd, 2011. Slots for both morning and afternoon sessions remain, but are being filled quickly. For more information on the class or to sign up, refer to the contact information provided. - July 28, 2011 - CMS Solutions

Optimize This: St. Louis Marketing Company Teaches Business Professionals How to Harness the Power of LinkedIn for Generating Leads

Guests Will Learn to Optimize Their LinkedIn Accounts at This Networking and Learning Opportunity on Wednesday, August 17th, 2011. The event is from 11:30am – 1 pm. Lunch is provided. Register today using the contact information provided. - July 28, 2011 - CMS Solutions

AnswerFirst Answering Service Attends Christmas in July Silent Auction Charity Event

AnswerFirst Communications Business Development Coordinator attends Christmas in July Silent Auction and Taste of Tampa Bay Charity Event. - July 22, 2011 - AnswerFirst

ContactPoint Joins ARA, Targets Rental Industry for Sales Training

ContactPoint’s Affiliation with ARA Opens Door for Call Recording, Sales and Customer Service Training - July 22, 2011 - ContactPoint

AnswerFirst Answering Service Welcomes New Business Development Representative

AnswerFirst Communications welcomes Kevin Glenn as their new Business Development Representative. - July 15, 2011 - AnswerFirst

LiveLOOK Secures Patent on One-Click Universal Screen Sharing Technology

LiveLOOK, Inc. announced today that it has been issued by the US Patent Office patent number 7,933,955, covering LiveLOOK’s innovative screen sharing technology. This proprietary technology has been used to develop LiveLOOK’s industry-leading suite of co browsing and screen sharing... - July 14, 2011 - LiveLOOK

Adam Kreitman of Words That Click, LLC to Present on Local Search Marketing at CMS Solutions’ Table Talk

Guests Will Learn About the Power of Local Search Marketing at This Networking Opportunity on Wednesday, July 20th, 2011. The event begins at 11:30am and ends at 1pm. Lunch is provided. Register today. - July 11, 2011 - CMS Solutions

AnswerFirst Answering Service Negotiates with JJ Taylor Distributing to Provide Answering Services

AnswerFirst Communications, an international telephone answering service is negotiating with JJ Taylor Distributing to provide answering service solutions for their Tampa location. - July 08, 2011 - AnswerFirst

MyBlueDish Announces Video Blogging for Satellite Internet

After many requests MyBlueDish.com is pleased to announce the beginning of their video blog about satellite internet. After producing a very informative traditional blog, they seem to be confident that people will love this same information in video format. - July 07, 2011 - MyBlueDish

Ebusiness BPO, Inc. - Making New Milestones Post-Expansion

New large-scale accounts closed within six months; further expansion is underway for Cebu's fast growing BPO company. - July 07, 2011 - Ebusiness BPO, Inc.

Upstream Works Appoints New VP Sales

Upstream Works Software, the world leader in Business Interaction Management software, today announced that it has named Mike Wilson as Vice President of Sales. - July 06, 2011 - Upstream Works Software Ltd

AnswerFirst Answering Service Sponsors South Tampa Chamber of Commerce 2011 Golf Classic

AnswerFirst Communications, an international telephone answering service, provides corporate sponsorship for the 15th Annual South Tampa Chamber of Commerce Golf Classic. - July 01, 2011 - AnswerFirst

AnswerFirst Answering Service Attends the Tampa Bay Business Journal Nonprofit of the Year Awards

AnswerFirst Communications attends the Tampa Bay Business Journal 2011 Nonprofit of the Year Awards Luncheon at the Embassy Suites in Tampa. - June 24, 2011 - AnswerFirst

Versadial Solutions Launches Record-That.com Web Camera Recording Service

Record-That is a web based software service that makes it simple for Internet users globally to monitor and record their homes, families, pets, and businesses using web cameras attached to their PC's and Macs. Versadial is offering this new product for free with premium upgrade capabilities... - June 23, 2011 - Versadial

AnswerFirst Answering Service Attends the AUSA Suncoast Chapter’s Purple Heart Ceremony

AnswerFirst Communications attended the AUSA Suncoast Chapter’s Purple Heart and Cake Cutting Ceremony in celebration of the US Army’s 236th Birthday at the V.A. Hospital in Tampa, FL. - June 17, 2011 - AnswerFirst

AnswerFirst Answering Service Attends the Child Abuse Council Father's Resource and Networking Center (FRANC) Annual Father's Day Event

AnswerFirst Communications, an international live telephone answering service and call center solutions provider, announced this week that their Business Development Coordinator will be volunteering at the Child Abuse Council’s Father’s Resource and Networking Center (FRANC) Annual Father’s Day Event. - June 10, 2011 - AnswerFirst

Miratel Solutions Completes Phase One of Business Expansion Plans and Bolsters CSR Business Mandates

Miratel Solutions, an inbound and outbound call centre, eBusiness and letter shop mail house specializing in professional fundraising services are proud to be building on the capacity, infrastructure and green initiatives at its Toronto headquarters. - June 08, 2011 - Miratel Solutions

Inspire, Influence and Excite - CMS Solutions Prepares for Its Sixth Table Talk Event

Guests will Learn to inspire, not obstruct their team at this networking opportunity on Wednesday, June 22nd, 2011. The event begins at 11:30am and ends at 1pm. Lunch is provided. - June 03, 2011 - CMS Solutions

AnswerFirst Answering Service Attends Tampa Mayor’s Reception

AnswerFirst Communications, an international telephone answering service, announced this week that they attended the American Institute of Architects Tampa Mayor’s Reception. - June 03, 2011 - AnswerFirst

AnswerFirst Answering Service Attends Armed Forces Appreciation Night

AnswerFirst Communications, an international telephone answering service, announced this week that they attended Armed Forces Appreciation Night at Memorial Hospital in Tampa, FL. - May 27, 2011 - AnswerFirst

AnswerFirst Answering Service Joins South Tampa Chamber of Commerce

AnswerFirst Communications, an international telephone answering service, announced this week that they’ve joined the South Tampa Chamber of Commerce. - May 20, 2011 - AnswerFirst

Magellan Call Center Offers Hospitality Sector Affordable Reservation Call Center Services

Magellan Solutions offers flat price packages for bookings and accommodations call center services to provide top yet reasonably priced inbound customer support. - May 16, 2011 - Magellan Solutions Outsourcing Inc.

AnswerFirst Answering Service Attends Monster Mixer Networking Event

AnswerFirst Communications, an international telephone answering service, attends Monster Mixers business networking event in Tampa, FL. - May 13, 2011 - AnswerFirst

Miratel Solutions to Sponsor Association of Fundraising Professionals (AFP) Toronto Fundraising Day 2011

Miratel Solutions, a Toronto based call centre, eBusiness and letter shop mail house specializing in professional fundraising services, are pleased to announce their sponsorship of AFP Greater Toronto Chapter’s Fundraising Day taking place Thursday June 2, 2011. Miratel Solutions are a... - May 12, 2011 - Miratel Solutions

AnswerFirst Answering Service Sponsors AIA Cinco De Mayo Golf Tournament

AnswerFirst Communications, an international telephone answering service, provided corporate sponsorship for the first annual AIA Tampa Bay Cinco De Mayo Golf Tournament. - May 06, 2011 - AnswerFirst

Shut up and Sell - CMS Solutions Teams Up with Bob Ramsey Seminars for Table Talk

Guests learned how to build stronger and more cooperative relationships with their customers and prospects during the March CMS Solutions Table Talk with Bob Ramsey Seminars. - May 04, 2011 - CMS Solutions

You’ve Got Mail! But do You Care? - CMS Solutions Teams Up with Tom Ruwitch for Table Talk

Guests will learn to drive lead generation and customer engagement during this networking opportunity. Wednesday, May 18, 2011, 11:30am to 1pm, lunch included. - May 04, 2011 - CMS Solutions

Miratel Solutions Expands CSR Business Strategies with Launch of Fully Accessible Website

Miratel Solutions implements Disability Community Involvement strategy through a partnership with eSSENTIAL Accessibility™. This new venture is part of Miratel’s latest step in proving its commitment to the disability community by helping individuals who have difficulty typing, moving a mouse, or reading a webpage gain online access with ease. - April 29, 2011 - Miratel Solutions

AnswerFirst’s Business Development Coordinator Volunteers for Tampa May Classic 5K

AnswerFirst Communications Business Development Coordinator volunteers for Tampa May Classic 5K Run in support of the Child Abuse Council. - April 29, 2011 - AnswerFirst

Announcing the PATHOS Top Gun Leadership Development Program

Identifying, Selecting, Assessing, Developing, and Coaching an organization’s future leaders is mission critical in today’s competitive talent warfare. Organizations that address the High Potential (HIPO) talent management challenge with their Top Gun Leadership Development Program will retain key talent, engage their workplace, and approach an on-time/on-target arrival at current goals/objectives. - April 26, 2011 - Pathos Leadership Group

AnswerFirst Answering Service Joins VIVO to Support the Florida Orchestra

AnswerFirst Communications, a live telephone answering service, joins VIVO, Vitally Involved Volunteers for the Florida Orchestra. - April 22, 2011 - AnswerFirst

Magellan Solutions Introduces Fixed Monthly Fees for Telephone Answering Services

Philippines-based Magellan Solutions Outsourcing Inc. is offering fixed monthly plans for small businesses that are looking for top telephone answering services. They can choose from the company's flexible packages based on their requirements. - April 21, 2011 - Magellan Solutions Outsourcing Inc.

AnswerFirst Answering Service Plans to Attend Relay for Life Charity Event

AnswerFirst Communications, an international telephone answering service, supports the American Cancer Society by attending Relay for Life Celebrity Bartending Event. - April 15, 2011 - AnswerFirst

AnswerFirst Answering Service Sponsors Driving Miss Darby Golf Tournament

AnswerFirst Communications sponsored a hole for the Third Annual Driving Miss Darby Golf Tournament and Benefit. - April 08, 2011 - AnswerFirst

The Loyalty Effect - CMS Solutions Teams up with Jeff Pawlow of the Growth Partnership for Table Talk

Guests Will Learn How to Keep Their Best Customers Coming Back. - April 03, 2011 - CMS Solutions

AnswerFirst Answering Service Plans to Attend the 2011 Business Growth Expo

AnswerFirst Communications signs up as an exhibitor at the Tampa Bay Business Journal’s 2011 Business Growth Expo. - April 01, 2011 - AnswerFirst

Stellar Appoints Chief Strategy Officer for Global Business

Stellar, a leading call centre and business process outsourcing provider, today announced that Michael Lumsden has been appointed Chief Strategy Officer of Stellar’s global business. “Michael is the ideal candidate to lead Stellar’s global strategy and further enhance our... - April 01, 2011 - Stellar

AnswerFirst Answering Service Sponsors Team Psych Triathletes

AnswerFirst Communications sponsors Team Psych, a Tampa-based triathlon club. - March 26, 2011 - AnswerFirst

AnswerFirst Implements Solve360 as Their CRM Solution

AnswerFirst Communications implements Norada’s Solve360 as their new customer relationship management solution. - March 18, 2011 - AnswerFirst

InfoCision Receives 18th MVP Quality Award

InfoCision Management Corporation was recently honored with its eighteenth consecutive MVP (Marketing Via Phone) Quality Award; and is the only company to be honored every year since the award’s inception in 1993. The award is presented by Customer Interaction Solutions (CIS) magazine and... - March 17, 2011 - InfoCision Management Corporation

Versadial Adds SIP Trunk Integration to VS Logger Call Recording System

Directly record SIP trunks enables Versadial to better support and service their customers who appreciate the cost benefits of SIP combined with the flexible features and dependability of Versadial call recording solutions. - March 11, 2011 - Versadial

Recent Headlines Within Telephone Call Centers

Recent Headlines
Within Telephone Call Centers