Specialty Answering Service Begins Producing YouTube Promotions

United States based call center Specialty Answering Service enters the video sharing arena by filming original advertising shorts and posting them to the YouTube website. - May 15, 2010 - Specialty Answering Service

Answering Service Partners with Mailing Service to Target Heating & Cooling Industry

AnswerFirst Communications partners with Modern Inserting & Mailing to target potential answering service clients in the heating & cooling industry. - May 12, 2010 - AnswerFirst

Answering Service Offers More Affordable Service Package for Property Management Companies

Answering service announces new cost effective service plan for new and existing property management client base. - May 01, 2010 - AnswerFirst

Stellar Wins Call Centre Services Contract with Neighbourhood Energy

Stellar, a leading call centre and business process outsourcing provider, today announced that it has been awarded a call centre sales contract with one of the Australia’s leading energy retailers. Neighbourhood Energy, a Victorian based energy retailer, chose Stellar to be their strategic... - April 29, 2010 - Stellar

AnswerFirst Answering Service Welcomes New IT Director

AnswerFirst Communications announces the acquisition of a new IT Director. - April 23, 2010 - AnswerFirst

New Customer Service CEO Grows an Online Gambling Site from 4 Players to Millions in Just a Few Months

Since taking over the 10 year old company in 2009, the new CEO of iWAntHelp.com has built a powerhouse in international customer service. With an international staff from all over the world, Anna Maya Moberg has taken her customer service business through a very rapid business expansion phase with clients that include online gaming companies as well as many other service businesses. All are thriving due to having made the decision to hire iWantHelp.com and their talented international staff. - April 14, 2010 - iwanthelp.com

Business Systems (UK) Ltd: Atkins Helpdesk Increase Adherence from 76% to 90% with WFM Deployment

Find out the key benefits and efficiencies achieved by Atkins following implementation of a Call Recording and Workforce Management solution, delivered by Business Systems (UK) Ltd. - April 09, 2010 - Business Systems (UK) Ltd

USA 800 Helps Boston Apparel Group Continue to Dress Customers in a Recessed Retail Economy

USA 800, a Kansas City company that continues to grow by double digits despite our down economy recently acquired Boston Apparel Group as one of their clients to provide inbound sales for their Chadwicks(TM) and metrostyle(TM) catalogs and is outperforming expectations. - April 01, 2010 - USA800, Inc.

PCMSI Launches Its "Best Rate Guarantee" Pricing Platform

In an effort to provide the most cost effective pricing to its clients, and potential clients, Professional Communications Messaging Service, Inc. (PCMSI), a leader in the telephone answering service industry, has launched its “Best Rate Guarantee” pricing platform, ensuring that its... - March 14, 2010 - Professional Communications Messaging Service, Inc.

Organization Development with Power for the New Economy

Pathos Leadership Group has launched their “Pathos Power Library,” a collection of customizable e-learning course titles that address today’s most important business issues. - March 03, 2010 - Pathos Leadership Group

Nanjing China Awarded to Host 2014 Summer Youth Olympic Games

The International Olympic Committee released the evaluation report of three cities vying for the 2014 Summer Youth Olympic Games on February 11. Nanjing China overwhelmed Guadalajara Mexico and Poznan Poland, and is successfully selected to host 2014 Summer Youth Olympic Games. As the world leading virtual assistant and knowledge process outsourcing service provider head-quartered in Nanjing, BPOVIA held the celebration party at its Nanjing office. - February 22, 2010 - BPOVIA Virtual Assistant Service

Answering Service "Goes Green" with Remote Operators

Answering service encourages their employees to work from home as part of a more environmentally conscious business plan. - February 20, 2010 - AnswerFirst

Answering Service Turns to Social Media as Part of a Revised Marketing Strategy

AnswerFirst Communications updates their marketing strategy to focus on social media in response to changes to Google's search engine model. - February 13, 2010 - AnswerFirst

Stellar Wins Call Centre Services Contract with Australian Bureau of Statistics

Stellar, a leading global call centre and business process outsourcing provider, today announced that it has been awarded a tender to provide call centre support to the Australian Bureau of Statistics (ABS) during the 2011 Census. In line with the tender requirements, Stellar will provide call... - February 03, 2010 - Stellar

Future Technology LLC, (FT) a Division of Al Yousuf LLC Achieves ISO9001:2008 Quality Management Certification

Future Technology LLC, the leading supplier of IP Telephony, Call & Contact Center and Unified Communication solutions announces today that the Future Technology Dubai and Abu Dhabi offices have attained the ISO 9001:2008 certification from Lloyd’s Register Quality Assurance Ltd., a United Kingdom Quality Accredited (UKAS) organization. - January 31, 2010 - Future Technology

Serviced Office Arch Rivals, Servcorp and Regus, Meet in London

Regus' arch rival Servcorp, the world's second largest serviced office operator, arrives in London. It is located at the highly sought after sparkling new Dashwood House Tower. The floor-to-ceiling glass building provides a spectacular vista across the city. Looking at the Dashwood House building... - January 14, 2010 - Servcorp (UK)

Onset Marketing Expands B2B Sales Lead Generation Services

Onset Marketing expands custom Business-to-Business (B2B) Telemarketing Sales Lead Generation services to complement its strategic marketing and marketing infrastructure development services. Keeping your pipeline full of qualified leads is critically important in today's challenging business... - January 08, 2010 - Onset Marketing

Stellar and Vodafone Hutchison Australia Awarded Best Directory Assistance Service from Around the Globe

Stellar, a global expert in Managing Customer Relationships (MCR), today announced that the service it manages on behalf of long-term partner Vodafone Hutchison Australia has won the 118 Award for Best Directory Assistance Service. Presented at the Annual 2009 International Information Innovation... - December 22, 2009 - Stellar

AMBER Ready Announces Partnership with Focus Hispanic to Enhance Child Safety

Partnership Part of Nationwide Campaign to Enhance Child Safety Education. - December 17, 2009 - AMBER Ready

Support Resort to Match Up to $15,000 in Loans to Fight Poverty

Support Resort has launched a campaign in which the company will match up to $15,000 in loans made through its Kiva lending team before December 20, 2009. - December 15, 2009 - Support Resort

Call Desk Inc (www.calldesk.com) Gets Ready for the Tax Season

Call Desk Inc, a leading provider of Virtual Live Receptionist Services to CPA’s and Tax Preparers announced that they have enhanced their services in readiness for the upcoming tax season. Call Desk, Inc., offers virtual receptionists to accounting professionals throughout the U.S. and... - October 28, 2009 - Call Desk Inc

Office Depot Recognizes the Tom Sawyer Company’s Survival Skills

The Tom Sawyer Company, a communications company with services in Call Center Management and Strategic Instructional Training has been named a winner in the Office Depot® Adopt-a-Small Business Contest. The contest awards more than $1 million dollars in prizes to 500 small businesses... - October 24, 2009 - Tom Sawyer Company

Antietam Call Center Calls on Homeowners for HVAC Check Up

Antietam Call Center provides valuable outbound marketing to HVAC clients. - October 11, 2009 - Antietam Call Center

Call Desk Inc Launches Partnership Program

Call Desk Inc, a leading provider of Live Receptionist Services to small and medium size businesses, has launched a partnership program that will provide its clients with complete end to end contact center and back office solutions. The new program will make it easier for clients to outsource all... - October 10, 2009 - Call Desk Inc

Convertec Now Offers Consumers and Businesses a ‘cloud’ of Remote Telecommunication Services

Convertec, a leading provider of integrated telecommunications and technology solutions, has expanded its available products and services, and now offers clients access to a entire ‘cloud’ of technical choices, an industry term for when a client’s hardware, software and data is kept entirely off-site. - October 09, 2009 - Convertec Corporation

BusinesSuites President Congratulates Team Members for Winning National Award

BusinesSuites President Congratulates Team Members for Winning National Award

Daily, John Jordan personally recognizes his team members’ contributions: Today, he's taking it national. - October 08, 2009 - BusinesSuites

Convertec Chosen as Office Depot "Survival of the Smartest" Contest Winner

Convertec Corporation of Coeur d'Alene, Idaho wins Office Depot national "Survival Of The Smartest" small business contest - October 07, 2009 - Convertec Corporation

Outstanding Service Earns National Award

Antietam Call Center Wins ATSI Award of Excellence. - October 01, 2009 - Antietam Call Center

Upstream Works Receives 2009 TMC Labs Innovation Award

UpTake Performance Analytics Honored for Innovation. - September 25, 2009 - Upstream Works Software Ltd

Stellar Launches the listeningCentre™, a Service for Organisations Committed to Offering Customers a Superior Experience

Stellar, a global expert in Managing Customer Relationships (MCR), today announced plans to launch the listeningCentre™, a comprehensive Quality Monitoring & Analysis service for organisations committed to offering their call centre customers a superior experience. In a business climate... - September 18, 2009 - Stellar

Inc. Magazine Honors GlowTouch Technologies on the Inc. 500 List of America's Fastest-Growing Private Companies

GlowTouch Technologies, a Louisville, KY-based IT services company, was recently listed as the second fastest-growing private company in Kentucky and the 130th fastest in the nation by Inc. magazine. The magazine also awarded GlowTouch "Top 10 Indian-Run Companies" and "Top 10 IT... - September 11, 2009 - Glowtouch Technologies

NewWave Uses Toshiba’s IP Business Telephone Systems to Maximize Communications

Toshiba’s Telecommunication Systems Division delivers VoIP business telephone capabilities to NewWave Communications, a triple-play communications company based in Sikeston, Mo. - August 20, 2009 - Toshiba Telecommunication Systems Division

Toshiba’s Strata CIX1200 Delivers Ultra-Reliability and Projected $170,000 Cost Savings at Westminster College

Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba — www.telecom.toshiba.com) Strata® CIX™1200 VOIP business telephone system brings reliability, mobility and $170,000 cost savings over seven years to Westminster College of Fulton, Mo. - August 12, 2009 - Toshiba Telecommunication Systems Division

Toshiba’s Strata CIX IP Business Telephone System Empowers People Who Are Blind or Visually Impaired at Bosma Enterprises

Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba — www.telecom.toshiba.com) helps empower people who are blind or visually impaired by integrating the telephones with powerful text-to-voice software that maximizes their use of business telephones at Bosma Enterprises. Bosma is an Indianapolis-based non-profit organization dedicated to empowering people who are blind or visually impaired. - August 07, 2009 - Toshiba Telecommunication Systems Division

Summit Bank Counts on Toshiba’s IP Business Telephone System to Maximize Customer and Inter-Branch Communication

Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba — www.telecom.toshiba.com) helps maximize customer and inter-branch communication for Summit Bank of Malvern, Ark. - July 22, 2009 - Toshiba Telecommunication Systems Division

Toshiba Wins Network Products Guide 2009 Product Innovation Award for Strata Media Application Server

Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba —www.telecom.toshiba.com) today announced that Network Products Guide, the industry’s leading publication on information technologies and solutions, has named Toshiba’s Strata® MAS Media... - July 08, 2009 - Toshiba Telecommunication Systems Division

BusinesSuites Among 10 Finalists for Dell, NFIB 2009 Global Dell Small Business Excellence Award

BusinesSuites is selected to Compete to Win $25,000 in Dell Technology, Consulting Time with Michael Dell - July 07, 2009 - BusinesSuites

Toshiba Wins 2008 Communications Solutions Product of the Year Award for Strata ACD Call Center Solution

Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba —www.telecom.toshiba.com) today announced that Technology Marketing Corporation (TMC) has named Toshiba’s Strata® ACD Call Center Solution a winner of a 2008 Communications Solutions Product of the... - July 03, 2009 - Toshiba Telecommunication Systems Division

Price Per Head Industry Creates 9000 Jobs a Year

According to the International Labor Organization, a United Nations agency, Worldwide job losses from the recession that started in the United States in December 2007 could hit a staggering 50 million by the end of 2009. While the ranks of the jobless are swelling rapidly across the globe, the... - June 30, 2009 - evodp

Stellar Inducted Into the Great Game of Business Hall of Fame

Stellar has been inducted to the Great Game of Business Hall of Fame - June 24, 2009 - Stellar

PRC Refinances First Lien Debt with Regions Bank

Global outsourced Business Solutions Provider Refinances First Lien Debt with $40 million Loan and Security Agreement. - June 20, 2009 - PRC, LLC

Advanced Contact Solutions Secures Bandwidth for Clients

Advanced Contact Solutions (ACS) and Bayan Telecommunications (Bayan) have strengthened their partnership with a memorandum of agreement. With this, Bayan will provide ACS with voice and high bandwidth data services to support its call center operations as well as connectivity between... - June 20, 2009 - Advanced Contact Solutions

CDYNE Corporation Brings XML Web Services to Debt Collection

CDYNE Corporation, provider of data enhancement, verification, and communication Web services, has launched debt collection company CKS Financial and will be combining its expertise to introduce tailored XML Web services to the collections industry. - May 29, 2009 - CDYNE Corporation

OnState Announces New Features to Its Virtual Call Center and Virtual PBX Products

Mobile Call Center Support Using an iPhone or BlackBerry Leads the Way in New Feature Set - May 28, 2009 - OnState Communications

724Care BPO Services Opens Additional Delivery Center in the Philippines

724Care, Inc., a premier provider of business process outsourcing (BPO) services, announces the completion of a new cutting-edge Philippines call center. Located in Cebu, 724Care's additional facility will accommodate increasing demand from a range of international clients. The current 724Care... - May 24, 2009 - 724care Inc

Hot New Telesales, Cold Calling and Telemarketing Tips Blog Launched by Live2Sell, Inc. CEO

Live2Sell, Inc. CEO, recently launched a new business blog dedicated to the art of Telesales, Cold Calling and Telemarketing tips, tactics and techniques. Offering Telesales Tips, the blog is set to become highly popular in the telesales niche market online. - May 23, 2009 - Live2Sell, Inc.

BusinesSuites Rewards Can do Spirit with Can DO Award

Amidst global economic turmoil, BusinesSuites values strategic problem solving, creative solutions and “Can Do” spirit. - May 22, 2009 - BusinesSuites

Philippines Virtual Assistant and Telemarketing Company Live2Sell Completes First Phase of Its Current Two Phase Call Center Expansion

One of the fastest growing medium-sized Business Process Outsourcing companies in the Philippines Call Center industry has announced that they are officially 50% through a Two Phase expansion that will leave them with what they believe will be the most fully-equipped and operationally-sound medium-sized facility in the country when completed in late June 2009. - May 16, 2009 - Live2Sell, Inc.

Outbound Telemarketing Company Live2Sell Launches Inbound Customer Service and Virtual Assistant Subsidiary Due to Client Demand

Philippines call center solutions provider, Live2Sell, Inc. formerly announces the launch of their first subsidiary company, Live2Care, due to demand from clients based in the USA and Europe. - May 09, 2009 - Live2Sell, Inc.

Swift Offices Launches New Web Site

Enhanced Tools on Swiftoffices.com Include Online Office Booking, Intuitive Navigation and Free Worldwide Calling Options - May 08, 2009 - Swift Offices Ltd

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