Recent Headlines
Within Telephone Call Centers
Amcat Launches New Call Centre Software Within Stellar
Stellar UK has added call centre software from Amcat to their suite of call centre outsourcing technology - October 02, 2007 - Stellar
Stellar Supports Call Centre Expo 2007 in UK
Stellar, a leading global call centre and business process outsourcing provider, has announced its support of Call Centre Expo 2007, Europe’s number one exhibition and conference for customer contact solutions. - September 25, 2007 - Stellar
MyStreetAdvisor.com™ Hits the (Internet) Streets
MyStreetAdvisor.com, a new website dedicated to helping consumers choose the best possible service providers in their local area, had its official website launch on September 18, 2007. The website offers a place on the web to rate and review service providers based on specific criteria such as... - September 20, 2007 - Customer Support International
Stellar Enters the UK Business Process Outsourcing Market
Stellar, a leading global call centre and business process outsourcing provider, today announced their entry into the UK outsourcing market after the re-branding of Excell Contact Centres (a prominent UK call centre outsourcing provider based in Scotland) to Stellar UK. Stellar UK operates two... - September 18, 2007 - Stellar
Raya Contact Center Poised to Boost Fortune 500 Portfolio with GITEX 2007 Participation
Raya Contact Center poised to boost Fortune 500 portfolio with GITEX 2007 participation to highlight world-class, cost-effective BPO services and other strategic offerings to the Middle East - September 07, 2007 - Raya Contact Center
Is Anyone There? How UK Small Companies Are Turning Away Millions of Pounds of Business Every Year
Did you know that failing to carry out one simple task is actually costing UK companies millions of pounds and enormous amounts of lost business every year? It’s something as straightforward as answering the telephone. Yet in a recent survey carried out by Birmingham-based Time Etc, almost... - September 06, 2007 - Time Etc Limited
CallTower Named to Fast-Growth 100 List by CMP Media's CRN
CallTower Identified as One of the Fastest Growing Solution Providers Across All Specialty Areas and Business Models; CRN is the 'Voice' of the Channel - July 18, 2007 - CallTower
Stellar Appoints CIO to Lead Call Centre Outsourcing Technology Strategy
Stellar, a leading global business process outsourcing provider, today announced that Warwick Marx has been appointed Chief Information Officer of Stellar Asia Pacific. Marx will lead and further develop Stellar’s call centre and business process outsourcing technology strategies. Marx takes... - July 12, 2007 - Stellar
PRC to Add 300 New Jobs to Their Huntington, West Virginia Center
PRC, one of the nation’s leading Business Solutions providers, announced today that they will be adding 300 new jobs to its center in Huntington, West Virginia. These new positions will add to PRC’s current Huntington workforce of nearly 700. The new job openings will include management... - July 01, 2007 - PRC, LLC
CENTTRA Customers Observe More Data Accuracy with Gains in the Efficiency
CENTTRA customers all across the globe reported significant efficiency gains from the new CENTTRA platform launched in January 2007. WhiteHedge' CENTTRA is the most efficient and customizable container information system that reaches the most of the ocean, rail, air carriers as well as trucking... - June 25, 2007 - WhiteHedge Technologies
RCC Provides a State of the Art Service to Chrysler Group
Being known for Automotive Best Practice, Raya Contact Center was entrusted by Chrysler Group to provide call center services 24/7 for their prestigious brands including: Chrysler, Dodge and Jeep. - June 25, 2007 - Raya Contact Center
CallTower Launches Consultant Access Program, Provides Telecom Consultants with Personalized Access to Hosted IP Market and Product Knowledge
Advanced Hosted Services, Market Experience, and Support Enables Independent Consultants to Confidently Recommend Hosted Voice/Data Services to Mid-Market Clients - June 09, 2007 - CallTower
Stellar Expands Call Centre Outsourcing Relationship with Leading Telecommunications Provider
Stellar adds to portfolio of call centre outsourcing services being delivered to one of Australia’s leading telecommunications providers - May 26, 2007 - Stellar
Mortgage Lead Company Launches Online Lead Management Software
Mortgage lead company has launched a new website that enables their clients to manage live leads online. Team Tech Solutions has launched YourLeadCompany.com offering nationwide, exclusive live mortgage leads. - May 25, 2007 - Team Tech Solutions
CallTower Hospitality Services Develops ROI Tool That Aids Analysis of Hotel Communications and Hotel Systems
CallTower, the Leading Provider of Hosted and Managed Cisco-Based Unified Communications, Shows the Financial Benefits of Advanced Communications for Upscale Hotels and Hotel Groups - May 23, 2007 - CallTower
CallTower Adds New VP of Sales to Meet Growing Business Demand for Simplified Communications and Increased Productivity
Respected Industry Sales Leader, Thomas Robone, To Guide CallTower Surging Growth As Company Delivers Helps Advanced Hosted Voice/Data Applications Including Cisco® CallManager, Microsoft® Exchange & Live Communication Server - May 05, 2007 - CallTower
Stellar Hosts North Melbourne Kangaroo’s at Richmond Call Centre
Stellar, a global business process outsourcing provider, announced today that they hosted players from the Australian Football League’s (AFL) North Melbourne Kangaroos Football Club at their Richmond-based call centre facility in Victoria, Australia. - May 05, 2007 - Stellar
Stellar Wins Accounts Payable Automation Deal with Australian Red Cross Blood Service
Stellar Business Process Solutions has been appointed to implement an automated data capture technology solution to support the invoice processing requirements of the Australian Red Cross Blood Service (ARCBS). - April 24, 2007 - Stellar
Commence Corporation, a Leading Provider of Customer Relationship Management Software to Expand Operations in India with Help of WhiteHedge Technologies
Commence Corporation a leading provider of Customer Relationship Management software in US announced that it will be expanding its operations to India with strategic partnership with WhiteHedge Technologies as a ‘managed’ offshore development center. For Commence, partnership with... - April 18, 2007 - WhiteHedge Technologies
Stellar Wins Accounts Payable Automation Deal with MaxiTRANS
Stellar, a leading global business process outsourcing provider, today announced that MaxiTRANS, Australia’s largest manufacturer and supplier of trailing transport solutions, has chosen Stellar Business Process Solutions to provide an advanced accounts payable automation solution. The... - April 18, 2007 - Stellar
Stellar Recognised for Excellence in Occupational Health and Safety
Stellar, a leading global business process outsourcing provider, today announced their Joondalup contact centre in Western Australia has been awarded the Gold Certificate of Achievement by WorkSafe, recognising Stellar’s commitment to Occupational Health & Safety (OHS). This important... - April 11, 2007 - Stellar
CallTower Non-Profit Organization (NPO) Program Provides Advantages of Advanced, Hosted Communications Plus Annual Five Percent Donation Back
CallTower’s Hosted Cisco® CallManager, Integrated Microsoft® Exchange & LCS Suite Increases Productivity, Provides Cost Savings, Global-100 Class Service to NPOs - March 28, 2007 - CallTower
CallTower Advanced, Hosted Communications Give Charter Schools, NPOs New IT Advantages
CallTower’s Hosted, Integrated Cisco® CallManager, Microsoft® Exchange, Microsoft® LCS Increases Communication Ease, Collaboration, Productivity Delivers Presence Management, Compliance, Cost Savings - March 28, 2007 - CallTower
CallTower Demonstrates Advanced Communication, Collaboration Productivity Benefits at Charter School Conference
Charter Schools Can Reduce Capital Expense, Increase Community Interaction With CallTower’s Disaster-Proof, Hosted, Integrated Microsoft® Exchange, Microsoft® Live Communication Server and Cisco®-based IP Communications - March 27, 2007 - CallTower
New CallTower Hospitality Services Suite Delivers Unified Communications to Hotel Managers and Executives
CallTower Enhances Its Feature-Rich Guest Room Communications Services With Executive Level Unified Communication and Productivity Services - March 24, 2007 - CallTower
CallTower Advanced, Hosted Communications Allows West Coast Consultants to Increase Revenue and Deliver Effective Business Collaboration
CallTower Partner Program Provides Channel With No-Hassle Recurring Revenue, Advanced Hosted Voice/Data Applications Integrated Microsoft® LCS Suite - March 23, 2007 - CallTower
CallTower Advanced, Hosted Communications Gives Sandler Partners Recurring Revenue
CallTower Partner Program Delivers Channel No-Hassle Recurring Revenue, Advanced Hosted Voice/Data Applications Integrated Microsoft® LCS Suite - March 23, 2007 - CallTower
Far Above Average Gives Customers New IT Advantages with CallTower Advanced, Hosted Communications
CallTower Partner Program Allows Far Above Average To Provide Advanced, Hosted Cisco® CallManager Applications, Integrated Microsoft® LCS Suite - March 23, 2007 - CallTower
Stellar Wins Call Centre Outsourcing Deal with Acxiom
Stellar, a leading global business process outsourcing provider, today announced that Acxiom has appointed Stellar to provide outbound database verification services. Acxiom, a world leader in data management, chose Stellar for this work based on their expertise in call centre outsourcing, in... - March 19, 2007 - Stellar
Stellar Business Process Solutions Builds on Momentum with New CEO Appointment
CEO Geoff Charters to drive continued business growth of Stellar’s specialist BPO division. - March 08, 2007 - Stellar
Raya's New Partnership with Piraeus
In recognition of its successful record Piraeus signs with Raya Contact Center to manage its Customer Care program. - February 26, 2007 - Raya Contact Center
Presenting a New Benchmark for Real Estate Development - Raya Joins Forces with EMAAR Misr
Capitalizing on its strong position as a leading provider of call center services, Raya Contact Center has finalized a partnership with EMAAR Misr. - February 26, 2007 - Raya Contact Center
A Leading US Based Logistics Provider to Outsource Their Global Operations to WHiteHedge CENTTRA BPO Services
A Leading US based logistics provider having offices in Singapore, Shanghai, Seoul, Rotterdam and Rio de Janeiro as well as Chicago, New York, Virginia Beach and Sacramento in the USA has selected WhiteHedge' BPO service for providing global support operations to their worldwide... - February 22, 2007 - WhiteHedge Technologies
Stellar Call Centres Wins Deal with Mobile Telecommunications Provider
Stellar expands Adelaide-based contact centre to support new client. - February 15, 2007 - Stellar
J-Tel Holdings Consolidates Contact Centre Businesses Under Global Stellar Brand
J-Tel Holdings decision to consolidate brands results in creation of new global business process outsourcing provider. - February 12, 2007 - Stellar
Stellar Call Centres Expands Internationally into the Philippines
Stellar Call Centres, a market-leading contact centre outsourcing provider, today announced the establishment of a new business process outsourcing facility in the Philippines. - February 06, 2007 - Stellar
Stellar Call Centres Launches New Website
Stellar Call Centres, a leading Australian outsourcing provider, today announced the launch of their new website www.stellarccs.com. Visitors to the new website will find information about Stellar’s call centre and business process outsourcing offerings, their new low-cost Philippines call... - January 16, 2007 - Stellar
WhiteHedge Technologies Announces the New Release of CENTTRA 2.0, Multi-Carrier Container Information System
WhiteHedge Technologies Pvt Ltd (WhiteHedge), a leading provider of software products and outsourced services to the Logistics and Transportation industry globally, today announced the release of newer CENTTRA 2.0 platform, the Multi-Carrier Container Information System. The Newer version 2.0 is... - January 15, 2007 - WhiteHedge Technologies
Stellar Call Centres Expands Relationship with Telecommunications Provider
Stellar Call Centres expands relationship with Australian telecommunications service provider to provide outbound telesales campaign services. - January 02, 2007 - Stellar
SupportSave Solutions Has Youngest Executive on Board
Have you ever seen what a high school student playing executive looks like? The employees of US-based Outsourcing Company, SupportSave Solutions, have. Aina Dumlao, though not a high school student, may be one of the youngest executives 'round town, having just turned 20 recently. She... - November 18, 2006 - SupportSave Solutions Inc
CallTower and Nevotek Deliver Dynamic Hospitality Applications as Part of New Hotel-Focused Hosted Voice/Data/Internet Services
CallTower’s Secure, Outsourced Voice and Data Service Allows Hospitality Industry to Increase Occupancy, Reduce Overhead and Customize Traveler-Based Content - November 14, 2006 - CallTower
CallTower and Nevotek to Showcase Hospitality Suite at International Hotel/Motel & Restaurant Show
New CallTower Hospitality Suite Offers Hoteliers Opportunity to Turn Telephony Back into Revenue Generator; Increase Guest Satisfaction, Rack Rate - November 14, 2006 - CallTower
At Outsource World NY 2006, Egypt Blooms with Its Call Center Outsourcing Opportunities
Raya Contact Center a subsidiary of the region's leading IT and Telecom Company – Raya Corporation, proves Egypt to be the next call centre giant for North American business leaders in this event. - October 17, 2006 - Raya Contact Center
Stellar Call Centres Supports the Victorian Electoral Commission
Stellar Call Centres, one of Australia’s leading call centre outsourcing providers, today announced that the Victorian Electoral Commission (VEC) has appointed Stellar to establish the 70-seat Telephone Enquiry Services Centre to support the 2006 Victorian State Election. The VEC chose... - October 10, 2006 - Stellar
CallTower Presents Business Productivity Benefits of Microsoft® Live Communication Server at Upcoming Industry Conference
Presentation to Focus on the Effectiveness of Unified Communication When Combined with Disaster-Proof IP Communications at the INTERNET TELEPHONY® Conference & EXPO West - September 28, 2006 - CallTower
This October at Call Centre Expo, Egypt – Stands to be the Smart-Shoring Option
Raya Contact Center proves the land of pharaohs to be the new attractive call centre destination for global business leaders in Call Centre Expo, Birmingham, UK. Since 2000, around six call centres are now operating in Egypt offering professional outsourcing services to local and international... - September 20, 2006 - Raya Contact Center
CallTower Selects CenterBeam to Lead Aggressive Distribution Strategy to Deliver Advanced, Hosted Voice/Data Services to Growing Companies
CenterBeam Will Provide CallTower’s Secure, Outsourced Cisco® And Microsoft®-Based VoIP Telephony, Applications and Internet Services To Businesses - September 07, 2006 - CallTower
CallTower’s Exponential Growth in Hosted Voice/Data Gets Company Named To CMP Media’s Fast-Growth 100 List
CallTower Is Identified as One of the Fastest Growing Solution Providers Across All Specialty Areas and Business Models - September 07, 2006 - CallTower
New CallTower Partner Power Program Gives Resellers No-Hassle Recurring Revenue, Advanced Hosted Voice/Data Applications
CallTower‘s IP Services And Applications Include New Microsoft Live Communications Management Suite -- Enables Channel to Provide Effective Business Collaboration - September 07, 2006 - CallTower
New CallTower Teleconnect Program Empowers Non-Profit Groups with Advanced VoIP Voice/Data Services at a Fraction of the Cost
CallTower, Inc. today introduced its new CallTower Teleconnect program, a service that provides qualified non-profit organizations with advanced new hosted IP Communications telephony and data services at a fraction of the cost. CallTower’s Teleconnect program was created to meet the needs of qualified non-profit organizations that are looking to update their current infrastructure with advanced new hosted telecom and data solutions. The program is based on the California Teleconnect Fund. - September 07, 2006 - CallTower