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eGain Named “One to Watch” in Web Self-Service by CRM Magazine
eGain recognized for innovation in Web Self-Service category of 2009 CRM magazine Service Awards. - April 17, 2009 - eGain Corporation
Nobeck Marketing - A Thriving Business Model in today's Economy
Many companies are affected by the ebbs and flows of the economy. Nobeck Marketing, however, has never had a quarter where they have not seen growth nor have they ever been forced into layoffs. When the economy is slow their clients are looking for a successful but cost-effective advertising... - April 16, 2009 - Nobeck Marketing
eGain Named a "Leader" in Web Interaction Management by CRM Magazine
eGain recognized for innovation and customer satisfaction in “web interaction management” category of 2009 Service Awards eGain Communications Corporation (OTC BB: EGAN.OB), the leading provider of multichannel customer service and knowledge management software, on-site and on-demand,... - April 15, 2009 - eGain Corporation
eGain Achieves Knowledge-Centered Support (KCS) Verification from the Consortium for Service Innovation
Verification emphasizes industry’s growing demand for knowledge management solutions that deliver improved service quality and reduced costs. - April 10, 2009 - eGain Corporation
ReadyPortal Announces Change in Leadership
ReadyPortal announced today that Rajiv Chatterjee has assumed the role of Chief Executive Officer beginning immediately. As the Executive Vice President of Sales and Marketing, Rajiv has spearheaded ReadyPortal's significant growth over the last few years from a venture backed Silicon Valley... - March 25, 2009 - ReadyPortal.com
eGain Offers New, Zero-Risk Solution-as-a-Service Delivery Model
SLaaS edition of eGain® SelfService™ available immediately in the US and Canada. - March 12, 2009 - eGain Corporation
HotSpotDs Launches Free Web Service for Digital Signage Operators and Media Buyers
HotSpotDs announces that they have launched their new web based service for Digital Signage timeslot sales. - March 11, 2009 - HotSpotDS
Globerian Among Top 100 Service Providers of World, Selected in Global Services 100 List
Selection in by Global Services 2009 List of top 100 Services Providers of World demonstrates Globerian’s Excellent Service Delivery and Highly Skilled Staff of Globerian. - March 05, 2009 - Globerian India Private Limited
eGain Named to KMWorld’s “100 Companies That Matter in Knowledge Management” for Third Consecutive Year
eGain Communications Corporation, (OTC BB: EGAN.OB), the leading provider of multichannel customer service and knowledge management software, on-site and on-demand, announced today that KMWorld (www.kmworld.com) has included eGain in its 2009 list of “100 Companies that Matter in Knowledge... - February 28, 2009 - eGain Corporation
Technology Advisors, Inc. Launches Customer Loyalty Program
This week, Technology Advisors launched a new Customer Loyalty Program. Technology Advisors is dedicated to delivering business and technology solutions that improve their clients’ ability to manage their Sales, Marketing, Support and Customer Service with technology based solutions. As... - February 25, 2009 - Technology Advisors, Inc.
Technology Advisors, Inc. Achieves Microsoft Gold Certified Partner Status
Chicago area based consulting firm, Technology Advisors, Inc. achieves Microsoft Gold Certified Partner status. Microsoft Gold Certified Partners work very closely with Microsoft and epitomize a competency level of the highest standards. Technology Advisors, Inc. implements and customizes Microsoft... - February 18, 2009 - Technology Advisors, Inc.
Technology Advisors, Inc. Announces Microsoft Dynamics CRM Training Courses
Technology Advisors, Inc. will now be holding scheduled Microsoft Dynamics CRM courses for End Users. - February 08, 2009 - Technology Advisors, Inc.
TFI Solutions Providing Opportunity
TFI's goal is to increasingly create and develop more entrepreneurial opportunities than any other company in the southeast. The company's management training program allows individuals from all backgrounds to come together to strive toward one common goal. - February 05, 2009 - TFI Solutions, Inc.
TFI Solutions Hiring
TFI Solutions is a marketing firm that specializes in outsourced sales and client acquisition for service based, Fortune 500 companies. - February 02, 2009 - TFI Solutions, Inc.
eGain Customer, Replacements, Ltd., Honored as Stevie Awards Sales and Customer Service Finalist
eGain Communications Corporation, (OTC BB: EGAN.OB) the leading provider of multichannel customer service and knowledge management software, on-premise or on-demand, announced today that its customer, Replacements, Ltd. is a finalist for the 2008 Stevie Awards. Replacements received accolades in... - January 29, 2009 - eGain Corporation
Argos Relationship with eGain Knowledge Management Leads to Improved Customer Experience
Renowned high street retailer increases first-contact resolution with the on-demand version of eGain KnowledgeAgent™. - January 28, 2009 - eGain Corporation
MCorp Consulting Announces Customer Experience Mapping Suite for Brand Marketers
Proven research and analytical tools help organizations prioritize and focus brand, marketing and customer experience investments. - January 20, 2009 - MCorp Consulting
NET-A-PORTER.COM Provides Luxury Customer Service with eGain OnDemand™
eGain enables premium online fashion retailer to provide superior customer service experiences, aligned with its luxury brand. - January 16, 2009 - eGain Corporation
Personnel Security Consultants, Inc. Announces Project to Raise Community Awareness of Child Protection Issues and Responsibilities
“One Voice” A Community Child Protection Awareness Calendar for 2009. - December 17, 2008 - Personnel Security Consultants, Inc.
Magazines.com Names Joyce Shirer Vice President of Marketing
Joyce Shirer has been named Magazines.com Vice President of Marketing, Magazines.com CEO and President Jay Clarke announced today. - December 13, 2008 - Magazines.com
North American Communications Companies Fall Short in Customer Service Through Electronic Channels
Inadequate service can mean increased subscriber churn, a major issue in down economy. - December 12, 2008 - eGain Corporation
Beverly, MA Employer Hiring 50 Sales People
Donald Barrett, President and CEO of Direct Marketing Concepts, announced today that his company is in the process of rebuilding a world-class, on-site sales team to work out of the 55 Cherry Hill Drive corporate office located in Beverly. “These are tough economic times,” said Barrett,... - December 06, 2008 - Direct Marketing Concepts, Inc
CallDesk Receptionists Gear Up for the Tax Season
Call Desk Inc announced that they have enhanced their services to provide live virtual receptionists to CPA’s and other tax preparers during the upcoming tax season. - November 26, 2008 - Call Desk Inc
North American Retailers Underperforming in Customer Service Through Electronic Channels
eGain research identifies the need for retailers to invest in online customer service. - November 22, 2008 - eGain Corporation
New Hong Kong Contact Center Reinforces Prestige International's Position as a Leader in Global BPO and CRM Services
New Hong Kong contact center strengthens Prestige International's global capability and provides US companies seeking Asia and/or global outsourced customer service with a high quality, integrated solution. - November 10, 2008 - Prestige International
Technology Advisors Makes the Sage Software President’s Circle 2008 for the 8th time and Achieves Sage Software Million Dollar Club Status for 2008
Technology Advisors, a Sage Software business partner specializing in the sales, installation and support of Sage SalesLogix, has been named to Sage Software’s Million Dollar Club for the past fiscal year. Technology Advisors received this honor for achieving over one million dollars in sales... - November 02, 2008 - Technology Advisors, Inc.
Independent Research Firm Rates eGain a Leader in Interaction-Centric Customer Service Software Solutions
eGain receives #1 rating in "current offering," and top scores in "customer service,” "architecture and platform," "product strategy," "cost," and "employees" in report on interaction-centric customer service software. - October 25, 2008 - eGain Corporation
eGain Named to Software Magazine's Annual "Software 500" List for Sixth Year in a Row
Software Magazine ranks eGain as one of the world's largest software companies. - October 23, 2008 - eGain Corporation
eGain Placed in the Leaders Quadrant of the 2008 eService Suites Magic Quadrant
Evaluation Based on Completeness of Vision and Ability to Execute. - October 19, 2008 - eGain Corporation
StratNEXT Launches New Strategic Marketing Services for Firms Who Are Not Growing in this Economy
Research conducted by StratNEXT shows that B2B firms that are not growing need to become more market-driven to succeed in this tough economic times. StratNEXT also found that firms lack the discipline to create the necessary competencies and cultural changes to become market-driven. Beyond 'best efforts' consulting, as a new breed of performance-based consulting services, StratNEXT has developed services to co-invest with clients to profit from the upside results. - October 10, 2008 - StratNEXT, LLC
VTechCare Launches 24/7 Unlimited Monthly Computer Support Plan for US Customers
Unleash a new customer experience for Home Users, Home Professionals and Telecommuters at a new price point of $29.99, giving the customers access to computer support throughout the month without limitations on incidents and no hidden charges. - September 21, 2008 - VTechCare LLC
Playboy.com Improves Customer Service Response Time and First-Contact Resolution Through eGain’s Contact Center Solution
Playboy.com improves customer service response time and first-contact resolution through eGain’s contact center solution. - September 11, 2008 - eGain Corporation
eGain’s Solution for Collaborative Customer Service Resolution Selected as KMWorld Trend-Setting Product of 2008
eGain SME™ enables seamless, internal collaboration with SMEs (Subject Matter Experts) to resolve customer issues, while meeting promised service levels. - August 21, 2008 - eGain Corporation
Local Entrepreneur Announces Internet Marketing Certification
Local Virtual business owner makes the grade and receives coveted marketing certification. - July 26, 2008 - Ultimate Biz Assistant
Magazines.com Receives Hitwise U.S. Top 10 Award for January-March 2008
Magazines.com's website ranked No.7 in the Shopping and Classifieds-Books category based on the market share of U.S. visits it has received for January-March 2008. - July 25, 2008 - Magazines.com
Red Sun Systems, Inc. Creator of VersoChat on Demand Live Chat Software, Announces the Release of VersoChat Operator Console V3
New release of VersoChat Operator Console. - July 21, 2008 - Red Sun Systems, Inc.
Call Desk Inc to Offer Live Virtual Medical Receptionists to Medical Clinics
Call Desk Inc announced that they have enhanced their services to provide HIPAA compliant virtual medical receptionists to medical clinics. Call Desk, Inc., offers virtual medical receptionists to medical clinics throughout the U.S. and Canada. For a fraction of the cost of hiring and training... - July 12, 2008 - Call Desk Inc
Tax Professional Services Providing Quality, Commitment, Dignity, and Loyalty at a Reasonable Fee to Prospective Clients for Tax Return Preparations
Tax At Heart is a tax professional service with a mission to provide quality accurate tax returns for the community it serve. - July 06, 2008 - Tax At Heart
eGain Ensures Good Health of Customer Service at Allianz Worldwide Care
International health insurer selects eGain’s email management solution for increased contact centre efficiency and superior multilingual customer service. - June 29, 2008 - eGain Corporation
eGain Marks the Tenth Anniversary of Delivering On-Demand Software for Customer Service Management
Leading companies worldwide leverage eGain through on-premise, on-demand, and managed service deployments. - June 26, 2008 - eGain Corporation
Creditsafe Selects eGain OnDemand for Unified Customer Service
eGain to enable next-generation customer service for Creditsafe through unified web self-service, chat and online collaboration - June 18, 2008 - eGain Corporation
eGain Partners with PlanNet21 to Expand Business in Ireland
Relationship Forged to Meet Growing Demand for Multichannel Customer Service in Ireland - June 13, 2008 - eGain Corporation
eGain CEO Ashu Roy Named Ernst & Young Entrepreneur of the Year® 2008 Award Finalist
eGain Communications Corporation (OTC BB: EGAN.OB), the leading* provider of multichannel customer service and knowledge management software for in-house or on-demand deployment, today announced that the company’s chairman and CEO Ashu Roy has been selected as a finalist for the Northern... - June 13, 2008 - eGain Corporation
eGain to Host Online Seminar Featuring Premier Analyst Firm and ICMI on Reinventing Phone Customer Service
Webinar to focus on the state of phone customer service and innovations to enhance customer experience and loyalty through the phone channel, while integrating with other channels. - June 07, 2008 - eGain Corporation
New Muse Masters Creative Agency Offering Expert Copywriting, Graphic Design and Marketing Services Opens Online
Best Selling author J.L. Graham opens the doors on the hottest new creative services agency in the country - Muse Masters. Teaming up with expert copywriter and marketing consultant Jessalynn Coolbaugh, Muse Masters is able to offer clients everything from a complete line of literary and copywriting services to graphic design and full marketing campaigns. - May 23, 2008 - Muse Masters Creative Agency
Construction Industry 'Lockes' in Success with Virtual Assistant
Locke Solutions is a private, independently owned Virtual Assistant business. The company was started when Mary Lou realized that her years of experience in the Construction Industry could be used to benefit estimators and sales people. - May 06, 2008 - Locke Solutions
eGain Powers Customer Service at UK Energy Giant
Scottish and Southern Energy Plc enhances customer service infrastructure with eGain’s intuitive web self-service system. - May 01, 2008 - eGain Corporation
eGainand Consilium Software Sign Strategic Partnership to Provide Solutions for Unified Customer Communications to the Asia Pacific Market
eGain adds a leading solution provider in Unified Communications to its EcoNet™ partner network. - April 23, 2008 - eGain Corporation
eGain to Host Online Seminar Featuring Leading Independent Analyst Firm and CRM Publication on the 2008 State of Customer Service in North America
Webinar to focus on the performance of large North American businesses in single-channel, multichannel and multi-agent customer service across phone and online channels. - April 19, 2008 - eGain Corporation
eGain Named "One to Watch” for 2008 by CRM Magazine
eGain recognized for innovation and customer satisfaction in “web interaction management.” - April 11, 2008 - eGain Corporation