Alorica Inc. Terre Haute 1-Year Anniversary Announcement

Alorica Inc., a leading customer service management firm, celebrates their one year anniversary in the city of Terre Haute, Indiana. In addition to internal activities for existing employees on June 9, 2009, applications will be accepted onsite from 9 am to 4 pm at 1800 Fort Harrison Road, Suite 23 in Terre Haute, Indiana. Alorica currently employs more than 750 employees at the Terre Haute site. - June 10, 2009 - Alorica Inc.

Webgreeter Software is Easy to Use

Webgreeter software has been developed incorporating the best capabilities of many off the shelf systems which are similar and is easy to use and resource friendly. - May 23, 2009 - WebGreeter.com

LiveAdmins LLC Announces International Franchise Network and Multilingual Software Support

LiveAdmins LLC announced that the software and service are being launched as a franchise service. The franchise service will therefore have to include language support for multiple languages and scripts, with operators of ‘greeters’ to be trained accordingly. - May 23, 2009 - LiveAdmins LLC

DTR Inc. CEO, Jay Goldberg's Work Readiness Book is a Hit in Adult ESOL Courses

The highly regarded work readiness book, "How to Get, Keep and Be Well Paid in a Job" has been extremely effective in adult ESOL courses at Jupiter High School in South Florida. DTR Inc. is now offering discount pricing for bulk purchases for other programs that want to use the book. - May 19, 2009 - DTR Inc.

Pre-Roll Ads Come to Web Sites in the Form of Walk-on Ads

DTR Inc. has contracted to sell walk-on advertising. Use walk-on ads to drive traffic to your web site, inform/direct visitors to your site and to establish, build and maintain brand. If you offer advertising to clients add walk-on ads to your inventory. Call Jay Goldberg at DTR Inc. (561-842-9942), leave a message and someone will get back to you shortly. - April 29, 2009 - DTR Inc.

Jotback.com Makes Small Business Surveys Simple

Jotback.com is now live making it simple for small business owners and managers to hear the voice of the customer, client, or patient with surveys made simple. - April 26, 2009 - Jotback

eGain Named “One to Watch” in Web Self-Service by CRM Magazine

eGain recognized for innovation in Web Self-Service category of 2009 CRM magazine Service Awards. - April 17, 2009 - eGain Corporation

Nobeck Marketing - A Thriving Business Model in today's Economy

Many companies are affected by the ebbs and flows of the economy. Nobeck Marketing, however, has never had a quarter where they have not seen growth nor have they ever been forced into layoffs. When the economy is slow their clients are looking for a successful but cost-effective advertising... - April 16, 2009 - Nobeck Marketing

eGain Named a "Leader" in Web Interaction Management by CRM Magazine

eGain recognized for innovation and customer satisfaction in “web interaction management” category of 2009 Service Awards eGain Communications Corporation (OTC BB: EGAN.OB), the leading provider of multichannel customer service and knowledge management software, on-site and on-demand,... - April 15, 2009 - eGain Corporation

eGain Achieves Knowledge-Centered Support (KCS) Verification from the Consortium for Service Innovation

Verification emphasizes industry’s growing demand for knowledge management solutions that deliver improved service quality and reduced costs. - April 10, 2009 - eGain Corporation

ReadyPortal Announces Change in Leadership

ReadyPortal announced today that Rajiv Chatterjee has assumed the role of Chief Executive Officer beginning immediately. As the Executive Vice President of Sales and Marketing, Rajiv has spearheaded ReadyPortal's significant growth over the last few years from a venture backed Silicon Valley... - March 25, 2009 - ReadyPortal.com

eGain Offers New, Zero-Risk Solution-as-a-Service Delivery Model

SLaaS edition of eGain® SelfService™ available immediately in the US and Canada. - March 12, 2009 - eGain Corporation

HotSpotDs Launches Free Web Service for Digital Signage Operators and Media Buyers

HotSpotDs announces that they have launched their new web based service for Digital Signage timeslot sales. - March 11, 2009 - HotSpotDS

Globerian Among Top 100 Service Providers of World, Selected in Global Services 100 List

Selection in by Global Services 2009 List of top 100 Services Providers of World demonstrates Globerian’s Excellent Service Delivery and Highly Skilled Staff of Globerian. - March 05, 2009 - Globerian India Private Limited

eGain Named to KMWorld’s “100 Companies That Matter in Knowledge Management” for Third Consecutive Year

eGain Communications Corporation, (OTC BB: EGAN.OB), the leading provider of multichannel customer service and knowledge management software, on-site and on-demand, announced today that KMWorld (www.kmworld.com) has included eGain in its 2009 list of “100 Companies that Matter in Knowledge... - February 28, 2009 - eGain Corporation

Technology Advisors, Inc. Launches Customer Loyalty Program

This week, Technology Advisors launched a new Customer Loyalty Program. Technology Advisors is dedicated to delivering business and technology solutions that improve their clients’ ability to manage their Sales, Marketing, Support and Customer Service with technology based solutions. As... - February 25, 2009 - Technology Advisors, Inc.

Technology Advisors, Inc. Achieves Microsoft Gold Certified Partner Status

Chicago area based consulting firm, Technology Advisors, Inc. achieves Microsoft Gold Certified Partner status. Microsoft Gold Certified Partners work very closely with Microsoft and epitomize a competency level of the highest standards. Technology Advisors, Inc. implements and customizes Microsoft... - February 18, 2009 - Technology Advisors, Inc.

Technology Advisors, Inc. Announces Microsoft Dynamics CRM Training Courses

Technology Advisors, Inc. will now be holding scheduled Microsoft Dynamics CRM courses for End Users. - February 08, 2009 - Technology Advisors, Inc.

TFI Solutions Providing Opportunity

TFI's goal is to increasingly create and develop more entrepreneurial opportunities than any other company in the southeast. The company's management training program allows individuals from all backgrounds to come together to strive toward one common goal. - February 05, 2009 - TFI Solutions, Inc.

TFI Solutions Hiring

TFI Solutions is a marketing firm that specializes in outsourced sales and client acquisition for service based, Fortune 500 companies. - February 02, 2009 - TFI Solutions, Inc.

eGain Customer, Replacements, Ltd., Honored as Stevie Awards Sales and Customer Service Finalist

eGain Communications Corporation, (OTC BB: EGAN.OB) the leading provider of multichannel customer service and knowledge management software, on-premise or on-demand, announced today that its customer, Replacements, Ltd. is a finalist for the 2008 Stevie Awards. Replacements received accolades in... - January 29, 2009 - eGain Corporation

Argos Relationship with eGain Knowledge Management Leads to Improved Customer Experience

Renowned high street retailer increases first-contact resolution with the on-demand version of eGain KnowledgeAgent™. - January 28, 2009 - eGain Corporation

MCorp Consulting Announces Customer Experience Mapping Suite for Brand Marketers

Proven research and analytical tools help organizations prioritize and focus brand, marketing and customer experience investments. - January 20, 2009 - MCorp Consulting

NET-A-PORTER.COM Provides Luxury Customer Service with eGain OnDemand™

eGain enables premium online fashion retailer to provide superior customer service experiences, aligned with its luxury brand. - January 16, 2009 - eGain Corporation

Personnel Security Consultants, Inc. Announces Project to Raise Community Awareness of Child Protection Issues and Responsibilities

“One Voice” A Community Child Protection Awareness Calendar for 2009. - December 17, 2008 - Personnel Security Consultants, Inc.

Magazines.com Names Joyce Shirer Vice President of Marketing

Joyce Shirer has been named Magazines.com Vice President of Marketing, Magazines.com CEO and President Jay Clarke announced today. - December 13, 2008 - Magazines.com

North American Communications Companies Fall Short in Customer Service Through Electronic Channels

Inadequate service can mean increased subscriber churn, a major issue in down economy. - December 12, 2008 - eGain Corporation

Beverly, MA Employer Hiring 50 Sales People

Donald Barrett, President and CEO of Direct Marketing Concepts, announced today that his company is in the process of rebuilding a world-class, on-site sales team to work out of the 55 Cherry Hill Drive corporate office located in Beverly. “These are tough economic times,” said Barrett,... - December 06, 2008 - Direct Marketing Concepts, Inc

CallDesk Receptionists Gear Up for the Tax Season

Call Desk Inc announced that they have enhanced their services to provide live virtual receptionists to CPA’s and other tax preparers during the upcoming tax season. - November 26, 2008 - Call Desk Inc

North American Retailers Underperforming in Customer Service Through Electronic Channels

eGain research identifies the need for retailers to invest in online customer service. - November 22, 2008 - eGain Corporation

New Hong Kong Contact Center Reinforces Prestige International's Position as a Leader in Global BPO and CRM Services

New Hong Kong contact center strengthens Prestige International's global capability and provides US companies seeking Asia and/or global outsourced customer service with a high quality, integrated solution. - November 10, 2008 - Prestige International

Technology Advisors Makes the Sage Software President’s Circle 2008 for the 8th time and Achieves Sage Software Million Dollar Club Status for 2008

Technology Advisors, a Sage Software business partner specializing in the sales, installation and support of Sage SalesLogix, has been named to Sage Software’s Million Dollar Club for the past fiscal year. Technology Advisors received this honor for achieving over one million dollars in sales... - November 02, 2008 - Technology Advisors, Inc.

Independent Research Firm Rates eGain a Leader in Interaction-Centric Customer Service Software Solutions

eGain receives #1 rating in "current offering," and top scores in "customer service,” "architecture and platform," "product strategy," "cost," and "employees" in report on interaction-centric customer service software. - October 25, 2008 - eGain Corporation

eGain Named to Software Magazine's Annual "Software 500" List for Sixth Year in a Row

Software Magazine ranks eGain as one of the world's largest software companies. - October 23, 2008 - eGain Corporation

eGain Placed in the Leaders Quadrant of the 2008 eService Suites Magic Quadrant

Evaluation Based on Completeness of Vision and Ability to Execute. - October 19, 2008 - eGain Corporation

StratNEXT Launches New Strategic Marketing Services for Firms Who Are Not Growing in this Economy

Research conducted by StratNEXT shows that B2B firms that are not growing need to become more market-driven to succeed in this tough economic times. StratNEXT also found that firms lack the discipline to create the necessary competencies and cultural changes to become market-driven. Beyond 'best efforts' consulting, as a new breed of performance-based consulting services, StratNEXT has developed services to co-invest with clients to profit from the upside results. - October 10, 2008 - StratNEXT, LLC

VTechCare Launches 24/7 Unlimited Monthly Computer Support Plan for US Customers

Unleash a new customer experience for Home Users, Home Professionals and Telecommuters at a new price point of $29.99, giving the customers access to computer support throughout the month without limitations on incidents and no hidden charges. - September 21, 2008 - VTechCare LLC

Playboy.com Improves Customer Service Response Time and First-Contact Resolution Through eGain’s Contact Center Solution

Playboy.com improves customer service response time and first-contact resolution through eGain’s contact center solution. - September 11, 2008 - eGain Corporation

eGain’s Solution for Collaborative Customer Service Resolution Selected as KMWorld Trend-Setting Product of 2008

eGain SME™ enables seamless, internal collaboration with SMEs (Subject Matter Experts) to resolve customer issues, while meeting promised service levels. - August 21, 2008 - eGain Corporation

Local Entrepreneur Announces Internet Marketing Certification

Local Virtual business owner makes the grade and receives coveted marketing certification. - July 26, 2008 - Ultimate Biz Assistant

Magazines.com Receives Hitwise U.S. Top 10 Award for January-March 2008

Magazines.com's website ranked No.7 in the Shopping and Classifieds-Books category based on the market share of U.S. visits it has received for January-March 2008. - July 25, 2008 - Magazines.com

Red Sun Systems, Inc. Creator of VersoChat on Demand Live Chat Software, Announces the Release of VersoChat Operator Console V3

New release of VersoChat Operator Console. - July 21, 2008 - Red Sun Systems, Inc.

Call Desk Inc to Offer Live Virtual Medical Receptionists to Medical Clinics

Call Desk Inc announced that they have enhanced their services to provide HIPAA compliant virtual medical receptionists to medical clinics. Call Desk, Inc., offers virtual medical receptionists to medical clinics throughout the U.S. and Canada. For a fraction of the cost of hiring and training... - July 12, 2008 - Call Desk Inc

Tax Professional Services Providing Quality, Commitment, Dignity, and Loyalty at a Reasonable Fee to Prospective Clients for Tax Return Preparations

Tax At Heart is a tax professional service with a mission to provide quality accurate tax returns for the community it serve. - July 06, 2008 - Tax At Heart

eGain Ensures Good Health of Customer Service at Allianz Worldwide Care

International health insurer selects eGain’s email management solution for increased contact centre efficiency and superior multilingual customer service. - June 29, 2008 - eGain Corporation

eGain Marks the Tenth Anniversary of Delivering On-Demand Software for Customer Service Management

Leading companies worldwide leverage eGain through on-premise, on-demand, and managed service deployments. - June 26, 2008 - eGain Corporation

Creditsafe Selects eGain OnDemand for Unified Customer Service

eGain to enable next-generation customer service for Creditsafe through unified web self-service, chat and online collaboration - June 18, 2008 - eGain Corporation

eGain Partners with PlanNet21 to Expand Business in Ireland

Relationship Forged to Meet Growing Demand for Multichannel Customer Service in Ireland - June 13, 2008 - eGain Corporation

eGain CEO Ashu Roy Named Ernst & Young Entrepreneur of the Year® 2008 Award Finalist

eGain Communications Corporation (OTC BB: EGAN.OB), the leading* provider of multichannel customer service and knowledge management software for in-house or on-demand deployment, today announced that the company’s chairman and CEO Ashu Roy has been selected as a finalist for the Northern... - June 13, 2008 - eGain Corporation

eGain to Host Online Seminar Featuring Premier Analyst Firm and ICMI on Reinventing Phone Customer Service

Webinar to focus on the state of phone customer service and innovations to enhance customer experience and loyalty through the phone channel, while integrating with other channels. - June 07, 2008 - eGain Corporation

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